Chase Games

Great online store - good range of games and accessories. I bought some deck cases and they were competitively priced and with a large range to choose from. All arrived safely and quickly - would definitely use again!

i like chase games 3-10 delivery came in 3 wharra beauty also was wrapped in bubblewrap so my shiny cardboard is in good condition

Great place to buy Pokemon cards,quick delivery!! Would definitely recommend.

Always get my pre-orders in with Dan and the team, never disappointed and always well packaged 👍

Having received my fourth order over the weekend I can safely recommend Chase and thank them for their efficiency and care taken with each order. Not only did my cards arrive within a couple of days, I appreciate the thought that went into the secure packaging of my cards, illustrating how much value they put on the condition in which goods are received. Add to this their low prices and range of singles card I will no doubt be placing a fifth order in the near future!

Very friendly and helpful especially when delays to product occurred this year. Top class professionalism. They provided timely updates and happy to say I either received everything I ordered or reallocated the amounts to new product due to delays.

Excellent service and great prices. The most reliable and reasonably priced UK supplier that I've found for Pokemon cards.

Cards arrived well packaged and in a timely manner as usual, great little company to use if you’re a tcg collector.

Great product and delivery just very slow at replying to emails.

Used multiple times, well packaged and quick delivery each time.

Great service - always great prices and fast shipping

Dan and Mel are just fabulous! Dan IS MR POKEMON uk! Been dealing with them for over 2 years and cannot complain about ANYTHING!!

I purchased a Evolving Skies Prerelease Kit from this store, and at the time of purchase it had no description and an Apple Pay checkout button, so naturally I checkout and pick 'Royal Mail 48' Shipping. I check back a few days later and see it's been changed to an instore event and that there are absolutely zero cancellations. I email in explaining this to them as soon as I noticed which was within 3 days and got no response. When the kit actually came out, I followed up asking what has actually happened because I was expecting it to be posted to me, and I've had to battle back and forth trying to show my point of view and I've had accusations of hacking the website thrown at me, and a refund of a product which was never delivered and mis sold to me has not been refunded. In my past experience, I've always ordered Pre-Release kits online, and had them posted as it's a taster of the set that's coming out, The Chase Games team magically expect me to know it's a physical event ticket and non refundable, despite not being shown at all at the time of checkout. If they're going to scam me out of £30 like this and make it such a battle with giant email responses that are quite honestly some unprofessional, rude garbage, I would avoid even considering purchasing anything from them regardless of value. Never been treated so much like a pile of poop by a company in my whole life, would give 0 stars if it were possible.

Excellent service very quick delivery, even beat the bank holiday would highly recommend!

Great price, fast delivery.

I had a great experience in buying Pokemon products and selling my bulk to Chasegames. I went to the store itself and Dan was very pleasant and knowledgeable to speak to about products. I know this year his company had a lot of issues with Shining Fates pre-orders. I personally had a couple of items for this set on pre-order with Chasegames which I had to eventually cancel as the stock was severely delayed from the distributor but Dan and his team were superb in communication and arranging a full refund for me. I wouldn't hesitate to buy from Chasegames again, keep up the good work!

I ordered some Shining Fates Booster in December pre order for the release in Feb. I paid £70 in orders. It is now August and I have heard nothing from them, I have emailed multiple times with no response, no returned phone calls, it just rings out. It's as though they are out of business but their site looks like they are still operating but nothing. Terrible service.

ordered some single pokemon cards and they came very quickly and well packaged. plenty of choice from which i will order again in future.

I have used the website a few times ordering pokemon cards. I got myself into a bit of a pickle because I ended up with two separate accounts as I paid via PayPal and a credit card.. Chase games answered my calls and confirmed the two separate orders accross the two accounts.. There was a delay in their shipment and they kept me in the loop. Given the demand for pokemon cards this is to be expected. Given the delay in their stock arriving, I asked for a refund and it was prompt and without issue.. Would buy from again.

STAY AWAY!! Take your custom elsewhere. Shambles of a company, we have waited over 5 months for our pre-order of Shining Fates ETBs, we appreciated the delays however in June still nothing. We have now cancelled, which they were quick to do, yet STILL NO REFUND and this is weeks later, no reply to emails, no communication. This company cares about 1 thing and that's your money, once they have that they don't give a damn about their customer service. APPALLING.