Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Quick and easy to order. Products as advertised. Delivered on time
Very efficient from order through to delivery. Kept fully informed at each stage.
The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again
The planters and bird nesting boxes were competitively priced and included fast free delivery. I have used Charlie's a few times and have always found their products and prices to be very good.
Great product and service
Beautiful mug, exactly as pictured & described. Packaging responsibly used, much appreciated
The product is very good and delivery was on time.
very fast delivery on time respectful lads the mattress is fine
Good website. Speedy delivery. Happy with products purchased. Will use Charlie’s again.
Excellent, easy purchase, good quality and quick delivery 👍👍
Buying experience was not good. Shrewsbury store Manager was most unprofessional and rude. Accused me of not being a Gentleman. All because I asked to cancel an undelivered item. I was within my rights to do that. And did not deserve that remark. At the moment I've nothing else to add. I'm tired of the whole experience at this store. And think the store Manager would be more at home employed as a Doorman in a night club.
From finding them using Google, to ordering, paying and receiving, everything was smooth running. Kept informed and delivery arrived promptly and courteously handed over. Goods were as described and pictured and look amazing in my front garden. Neighbours cannot believe they are plastic. So light to manoeuvre which is a key point as I get older (72 next month)
Friendly staff in store and product delivered by really helpful staff 👍
Great service will use this shop again
Items delivered safely and well-packaged, on time and as described.
Great service, received order quickly and at a good price. These are the most comfortable work boots I have ever worn. I would definitely use charlies again.
good price free delivery and prompt delivery,
Arrived before expected well packaged perfect condition
On having to return the item the company were very helpful
Had the items I wanted
Helpful and useful assistance Very polite and didn’t rush us
High quality garden furniture Easy to order online. Kept informed of delivery times. Friendly helpful delivery driver
Very good service
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