Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Filter by rating:
Michael
Michael
1 reviews
4 months ago
5 out of 5 stars

The planters and bird nesting boxes…

The planters and bird nesting boxes were competitively priced and included fast free delivery. I have used Charlie's a few times and have always found their products and prices to be very good.

Helpful?
Nicky
Nicky
1 reviews
4 months ago
5 out of 5 stars

Great product and service

Great product and service

Helpful?
Sandra Whtye
Sandra Whtye
1 reviews
4 months ago
5 out of 5 stars

Beautiful mug

Beautiful mug, exactly as pictured & described. Packaging responsibly used, much appreciated

Helpful?
4 months ago
4 out of 5 stars

The product is very good and delivery…

The product is very good and delivery was on time.

Helpful?
gregory jones
gregory jones
1 reviews
4 months ago
5 out of 5 stars

new mattress

very fast delivery on time respectful lads the mattress is fine

Helpful?
Sarah
Sarah
1 reviews
4 months ago
5 out of 5 stars

Good website

Good website. Speedy delivery. Happy with products purchased. Will use Charlie’s again.

Helpful?
Gary Pier
Gary Pier
1 reviews
4 months ago
5 out of 5 stars

Excellent

Excellent, easy purchase, good quality and quick delivery 👍👍

Helpful?
4 months ago
1 out of 5 stars

Buying experience was not good

Buying experience was not good. Shrewsbury store Manager was most unprofessional and rude. Accused me of not being a Gentleman. All because I asked to cancel an undelivered item. I was within my rights to do that. And did not deserve that remark. At the moment I've nothing else to add. I'm tired of the whole experience at this store. And think the store Manager would be more at home employed as a Doorman in a night club.

Helpful?
Elaine Field
Elaine Field
1 reviews
4 months ago
5 out of 5 stars

Charlies Excellent Service

From finding them using Google, to ordering, paying and receiving, everything was smooth running. Kept informed and delivery arrived promptly and courteously handed over. Goods were as described and pictured and look amazing in my front garden. Neighbours cannot believe they are plastic. So light to manoeuvre which is a key point as I get older (72 next month)

Helpful?
Theresa
Theresa
1 reviews
4 months ago
5 out of 5 stars

Friendly staff in store and product…

Friendly staff in store and product delivered by really helpful staff 👍

Helpful?
Robert Petrie
Robert Petrie
1 reviews
4 months ago
5 out of 5 stars

Great service will use this shop again

Great service will use this shop again

Helpful?
J Heath
J Heath
1 reviews
4 months ago
5 out of 5 stars

As described and delivered well

Items delivered safely and well-packaged, on time and as described.

Helpful?
J W
J W
1 reviews
4 months ago
5 out of 5 stars

CAT Accomplice X S3 Safety Boots

Great service, received order quickly and at a good price. These are the most comfortable work boots I have ever worn. I would definitely use charlies again.

Helpful?
 POPPY
POPPY
1 reviews
4 months ago
5 out of 5 stars

good price free delivery and prompt…

good price free delivery and prompt delivery,

Helpful?
Carol
Carol
1 reviews
4 months ago
5 out of 5 stars

Arrived before expected well packaged…

Arrived before expected well packaged perfect condition

Helpful?
4 months ago
5 out of 5 stars

On having to return the item the…

On having to return the item the company were very helpful

Helpful?
Alison
Alison
1 reviews
4 months ago
5 out of 5 stars

Had the items I wanted

Had the items I wanted

Helpful?
4 months ago
5 out of 5 stars

Helpful and useful assistance

Helpful and useful assistance Very polite and didn’t rush us

Helpful?
S Williams
S Williams
1 reviews
4 months ago
5 out of 5 stars

High quality garden furniture Easy to…

High quality garden furniture Easy to order online. Kept informed of delivery times. Friendly helpful delivery driver

Helpful?
Roger
Roger
1 reviews
4 months ago
5 out of 5 stars

Good quality goods and fast delivery

Very good service

Helpful?

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