Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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4 months ago
4 out of 5 stars

Safety for the smaller creatures

We need to help all animals in the world no matter what their size in the extremes of global warming

Helpful?
4 months ago
5 out of 5 stars

Great price and great delivery service

Great price and great delivery service. Was able to choose the delivery date and plenty of messages about delivery. Turned up on time. Would use again no question. Thanks

Helpful?
S Dawson
S Dawson
1 reviews
4 months ago
5 out of 5 stars

Attractive bird bath

Attractive bird bath - well packed and arrived very promptly. Good price too! Had a family of sparrows using it already.

Helpful?
Customerl Oz
Customerl Oz
1 reviews
4 months ago
5 out of 5 stars

Great price

Great price, quick delivery, will definitely use hem again!

Helpful?
Gail
Gail
1 reviews
4 months ago
5 out of 5 stars

Pleased with my order...

Pleased with my order... Great service .. Highly recommend 👌

Helpful?
4 months ago
5 out of 5 stars

good delivery and prompt responce

good delivery and prompt responce

Helpful?
Myers
Myers
1 reviews
4 months ago
5 out of 5 stars

I had reason to contact customer…

I had reason to contact customer service’s regarding a return and reorder which was handled efficiently and quickly.

Helpful?
Ian
Ian
1 reviews
4 months ago
5 out of 5 stars

Very efficient service

Very efficient service. Fast delivery and good quality product. Their website is also user friendly. Very happy with my experience.

Helpful?
Alan
Alan
1 reviews
4 months ago
4 out of 5 stars

A pleasure to deal with.

Good web-site, fast delivery and great communication.

Helpful?
Lynne
Lynne
1 reviews
4 months ago
5 out of 5 stars

Great service

So easy to order and quick efficient delivery. The price is always competitive.

Helpful?
Linda Morgan
Linda Morgan
1 reviews
4 months ago
5 out of 5 stars

Very easy to order online

Very easy to order online

Helpful?
4 months ago
5 out of 5 stars

Well made obelisk

Well made obelisk. Package was damaged but did not damage goods inside. Missing parts arrived after chat with Charlie’s. Very pleased.

Helpful?
4 months ago
5 out of 5 stars

I bought 6 storage boxes

I bought 6 storage boxes. Very reasonable price and prompt delivery. Unfortunately 3 lids were damaged in transit. They replaced them immediately (customer services were great). No hesitation in recommending them.

Helpful?
Mr M Styles
Mr M Styles
1 reviews
4 months ago
5 out of 5 stars

Great product

Great product , already had a Robin checking it out. Would definitely recommend !

Helpful?
Stephen
Stephen
1 reviews
4 months ago
2 out of 5 stars

Very poor communication

Poor communication - no one employed by this retailer made any attempt to contact me - in regards my purchase of £350 !! No human being made any attempt to write to me or telephone me !

Helpful?
COatley
COatley
1 reviews
4 months ago
5 out of 5 stars

Excellent Service

Ordering was very simple. My item arrived in excellent time and was well packaged.

Helpful?
4 months ago
5 out of 5 stars

Very pleased with my purchase

It was very easy to order. The large plastic barrel pots were just what I was looking for to repot some plants on my patio as I now find terracota pots too heavy for me manage/ move. They look attractive. They were a very good price and my order arrived quicker than I expected

Helpful?
DD
DD
1 reviews
4 months ago
5 out of 5 stars

Arrived as informed and happy with…

Arrived as informed and happy with purchase

Helpful?
4 months ago
5 out of 5 stars

Great company

I found the staff very helpful and reassured me when I rang with some queries before I ordered my bistro set. The delivery was quicker than expected and delivery company where exceptional in keeping me updated

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Perfect

As always fantastic value promptly delivered. The pot was true to the colour on the website which for someone like me who has very limited garden space and the aesthetics are important is one reason I like shopping with Charlie's I know I will get the colour pot that I am expecting.

Helpful?

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