Charlies

I ordered a £25 Charlie’s gift voucher online and paid £3.99 delivery for it not to show up and had to get a refund and go n buy another gift

There was a fault with the product and they went above and beyond to sort it out thank you

Great experience and quick and easy delivery

Perfect item for our needs. Really helpful staff. Efficient in dealing with payment and setting up delivery. It was so helpful to be able to choose a delivery date. Overall good experience!

Excellent service and products

Great customer service

Excellent service from store to delivery. Would recommend to everyone.

The items that I needed at a good price - delivered uncannily accurately within a minute of the target time. I've never experienced that before!

Ordered Muck boots from Charlie’s and they were dispatched immediately and delivered promptly. They fit perfect and I am very happy with the service and correspondence that I received. Many Thanks

Products at a superb price after doing much research. Prompt delivery. Items excellently packaged. One very happy customer.

They were very efficient and reliable I would shop with them again

Good price well wrapped quick delivery item as described thank you would definitely look to buy from again

The sphere water feature was damaged upon arrival. The Team were very helpful and dealt with the replacement promptly.

Delivered on time, within 2 days, packaged well no damage. Great quality water butt, solid base so no movement, kit included to feed into another water butt. Excellent quality.

I bought a Joules jumper but sadly it was too large. I phoned Charlies Customer Service and they emailed me the QR code for return They were kind and v helpful and paid the refund immediately. It was great service and lovely to speak to someone who could help with return without waiting ages for email reply or be with awful hold music on the phone.

My plant supports were easy to order and arrived well packaged and on time. The supports themselves were just what I needed and exactly as described.

Prompt delivery, good communication throughout, my dog is pleased with her new basket.

I found exactly what I wanted at a very good price. Delivery was swift and I always support family run businesses. I will shop again at Charlies.

Excellent big pots suited my bay trees perfectly. Well made and sturdy. Good delivery. Great company.

Fantastic , delivered fast and well happy