Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Jane
Jane
1 reviews
5 months ago
5 out of 5 stars

Fast delivery,and pleasant driver.Also…

Fast delivery,and pleasant driver.Also good quality items.

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Jo
Jo
1 reviews
5 months ago
5 out of 5 stars

Excellent service and value for money

We visited the shop in Shrewsbury this morning to look at garden parasols. We had previously visited two other shops where no staff were on hand who had any knowledge of details of the items we were looking at and in the end we walked away from both. The female assistant in Charlie’s was with us immediately and efficiently explained the pros and cons of all the different parasols on show and identified our ideal model. She was able to immediately ascertain there was one in stock, so the purchase took around 10 minutes. A member of staff carried it to our car, where another appeared and came to help us load it. Five star service all round and excellent value!

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Maria Grace
Maria Grace
1 reviews
5 months ago
5 out of 5 stars

Very quick sending my items and they…

Very quick sending my items and they fitted perfectly and very good quality. Thank you I have been checking the website every day to see what's for sale. Thank you again

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peter davies
peter davies
1 reviews
5 months ago
5 out of 5 stars

Great purchasing experience at…

Great purchasing experience at Charlies, Item was priced very competitively, thanks

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Charlotte
Charlotte
1 reviews
5 months ago
5 out of 5 stars

Great service and very helpful and…

Great service and very helpful and friendly

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Bethan Thomas
Bethan Thomas
1 reviews
5 months ago
5 out of 5 stars

Quick and easy ordering and delivery…

Quick and easy ordering and delivery time

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John
John
1 reviews
5 months ago
5 out of 5 stars

Very easy ordering experience on…

Very easy ordering experience on website and fast delivery which when combined with good products at competitive prices make this a great purchasing option

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Sharon
Sharon
1 reviews
5 months ago
5 out of 5 stars

As a first time camper ..

As a first time camper just about to approach 60, I was not sure where to start. I was recommended a Coleman tent that would probably suit my needs which I was able to locate easily on the Charlie site. There were plenty of photos of the tent to look at and a helpful video of how to put up and take down the tent. The site offered alternatives products which was very helpful. Once I made my informed choice, I placed my order and received the tent within two days. Delivery was free and I received emails throughout keeping me up to date.

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Eryl Jones
Eryl Jones
1 reviews
5 months ago
5 out of 5 stars

Brabantia Rotary Clothes Airer

Quality product and excellent service. Thank you.

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Denise  Evans
Denise Evans
1 reviews
5 months ago
5 out of 5 stars

Very professional run business

When I visited Charlie's store in Aberystwyth ceredigion the staff were very approachable, professional well mannered. The staff member that was with me wasn't sure if how to order the product on line which she then said do you mind if I ask my supervisor to assist me,I answered that fine,the process took about 15mins.

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5 months ago
5 out of 5 stars

Charlies

I found Charlies to be very efficient, cost effective and a very good service. Staff were very friendly, helpful and dealt with my queries promptly and any concerns I had were addressed. I would recommend to friends and family.

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5 months ago
5 out of 5 stars

Great purchases.. great company!

I found this company through a Google search, and since then, I’ve made three purchases—all garden equipment. Every item arrived exactly as described, with fast delivery and at a great price. I’m really glad I discovered Charlie’s—you’re definitely my go-to for future purchases!

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Angrywoman
Angrywoman
1 reviews
5 months ago
5 out of 5 stars

Very happy with my order

Very happy with my order. I ordered a garden water feature, a solar powered mother duck and ducklings under an umbrella. It was delivered the day after ordering. Very good service.

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Dennis
Dennis
1 reviews
5 months ago
5 out of 5 stars

Goods delivered on time and well…

Goods delivered on time and well packaged

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HC
HC
1 reviews
5 months ago
4 out of 5 stars

Very good planters

Planters arrived in the given time slot, packaged well. They are as described; I'm very pleased, thank you.

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Deborah Ryan
Deborah Ryan
1 reviews
5 months ago
5 out of 5 stars

Great company

Great company ordered item and delivered quickly. They informed me every step of what was happening. The item was spectacular, loved it and a great feature in the garden. Would definitely recommend

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Keough
Keough
1 reviews
5 months ago
5 out of 5 stars

Easy to order on website

Easy to order on website, regular updates on order. Arrived on time. Happy with purchase and price too.

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Gillian
Gillian
1 reviews
5 months ago
4 out of 5 stars

Already reviewed this in Jne

Already reviewed this in Jne

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Paula
Paula
1 reviews
5 months ago
5 out of 5 stars

They are true to time with their…

They are true to time with their deliveries and I am SO PLEASED with the 20cm slates.

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5 months ago
5 out of 5 stars

FANTASTIC!!!

Firstly I found my garden table & chairs over £200 cheaper at Charlies than anywhere else. I ordered on Sunday ( could pay with Klarna and spread the cost), was called on Monday to arrange delivery at my convenience. I arranged Wednesday ( same week) and have been kept up to date daily with delivery updates. I was told I'd get a call within the hour of the delivery, I did😊 The delivery guys arrived ,very polite, put the furniture where I wanted it. This whole experience has been fantastic and I wish Charlies ran the bloody country!! Thank you so much , the furniture is gorgeous and I couldn't be happier with the whole experience 😊

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