Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Filter by rating:
Janet Oliver
Janet Oliver
1 reviews
5 months ago
5 out of 5 stars

Product great as expected ( camping…

Product great as expected ( camping shower towels) they dry quickly once used. Delivery was on time. Would definitely recommend this seller.

Helpful?
MrsEM
MrsEM
1 reviews
5 months ago
5 out of 5 stars

Really happy with the new wooden…

Really happy with the new wooden planters. Swift delivery and packed well. Thank you

Helpful?
Consumer
Consumer
1 reviews
5 months ago
5 out of 5 stars

Very happy!

Good service. I used it immediately for two lots of jelly making. Excellent product. Thankyou.

Helpful?
Susan Woods
Susan Woods
1 reviews
5 months ago
5 out of 5 stars

Great to deal with

Good price and quick delivery

Helpful?
5 months ago
5 out of 5 stars

As described

As described. Postage took a bit longer than expected to actually dispatch.

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Sharon
Sharon
1 reviews
5 months ago
5 out of 5 stars

Size exchange

Purchased correct size item, but it was small fitting so needed to change it. Contacted customer service who agreed I could exchange in my nearest store. The staff put the correct size to one side for me, I then called in the next day and exchanged it, very straightforward and helpful staff.

Helpful?
5 months ago
5 out of 5 stars

What's not to like..

Good product, good value for money, efficient delivery...what's not to like.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Lovely frames

Lovely frames. Good quality and delivered on time. Thankyou

Helpful?
Neil
Neil
1 reviews
5 months ago
5 out of 5 stars

Excellent product

Excellent product, arrived safely said. Great communication

Helpful?
Customer
Customer
1 reviews
5 months ago
5 out of 5 stars

Great price and service

Good tent, delivered quickly and very good price

Helpful?
LP
LP
1 reviews
5 months ago
5 out of 5 stars

Great customer service and value

Great customer service and value - thank you.

Helpful?
Customer
Customer
1 reviews
5 months ago
5 out of 5 stars

Good service

Good service, items all of high quality. Had a query about delivery, customer services were excellent, prompt response and resolved. Would recommend.

Helpful?
Sam
Sam
1 reviews
5 months ago
5 out of 5 stars

The ease of ordering with clear postage…

The ease of ordering with clear postage up front where applicable. Competitive prices and no issues with delivery etc. And pretty quick delivery into the bargain, I can only recommend Charlie's as a good example of what a good seller should be. Thanks 👍

Helpful?
Jack Lee
Jack Lee
1 reviews
5 months ago
5 out of 5 stars

Great value,great product plus fast…

Great value,great product plus fast delivery.Very happy with the whole purchasing process.

Helpful?
Gayna Taylor
Gayna Taylor
1 reviews
5 months ago
5 out of 5 stars

Super fast service

Packaged safely and good communication with the delivery service

Helpful?
5 months ago
4 out of 5 stars

Good returns and refund service

The items ordered were unsuitable: they were collected the next day and a refund was provided promptly. I would use the store again due to the prompt return of funds and polite staff that I spoke with on the phone.

Helpful?
N C
N C
1 reviews
5 months ago
5 out of 5 stars

Good service all round.

Good service all round.

Helpful?
5 months ago
4 out of 5 stars

The service from Charlies was excellent…

The service from Charlies was excellent but the item, tho serviceable, is not as described. The Bakestone was stated to be just over 6mm thick, in fact the one delivered to me is just under 5mm thick, nearly 20% thinner than advertised.

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5 months ago
5 out of 5 stars

Arrived on time and all as expected

Arrived on time and all as expected

Helpful?
Frank
Frank
1 reviews
5 months ago
5 out of 5 stars

Thank you for the timely delivery by…

Thank you for the timely delivery by the nice person.

Helpful?

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About Charlies

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