No hasstle
No hasstle, found my items easily on friendly website. Goods despatched & delivered promptly.
Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Quick and easy to order. Products as advertised. Delivered on time
Very efficient from order through to delivery. Kept fully informed at each stage.
The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again
No hasstle, found my items easily on friendly website. Goods despatched & delivered promptly.
Great product, excellent service.
We have always our garden furniture from Charlie's as it reasonably priced and great service, this time we used the Aberystwyth store and we had great professional service from a young lady by the name of Abi, very polite and cheerful.
Delivery was quicker than expected Well packed Good value for money
Found just what we were looking for at Charlies. After placing our order we received our order within very good time. It arrived well packaged in very good condition and we were informed throughout about when to expect our parcel. Shopping with Charlies was a great experience
It was easy to order free delivery and very quick delivery. Excellent product.
Prompt delivery, everything as described, cheaper shoes than I found elsewhere
the shoes areexactly as described, sold for an excellent price and on the standard delivery srvice arrive quite quickly i woul cetainly use them again if i need any of the products they deal in.
BEWARE OF ONLINE ORDERING. I wanted to return an online order. The order came with no paperwork or return address. The returns page on their website has no returns address so I called the store to ask for one. A lady rang me back and told me to bring it to store to return it. After I explained I live an hours drive away and asked for a return address to post the order back she told me she can’t help me. What a waste of time beware of ordering online.
Very quick delivery and very well packed
Knew lots about the stock they were selling and were very informative. Gave us details about different products and what else was available staring from the cheaper products to the most expensive and the pros and cons for each.
Quick delivery and good communication. The item was just as described. Before buying the parasol I rang to ask a question regarding the brand. Customer service lady was very helpful and pleasant to deal with.
Good prices, prompt service and everything arrived so well packaged.
Very helpful when I had a query. Unfortunately what I ordered did not fit.
Excellent service polite and efficient
Goods exactly as described, and great quality Prompt delivery Would definitely buy from Charlie's again
The whole experience from ordering to delivery of items was excellent . A colleague rang and confirmed in email my order they explained the delivery procedure I could choose my preferred date. The delivery men were professional,respectful and polite . The items ordered are of a superb quality I can’t wait to use them . They were packaged extremely well no damage whats so ever .
First time ordering from Charlie's. I wanted a pair of Grubs wellies. Charlie's offer a great price. I knew I might have problems with the fit so emailed to check what the cost of return was prior to ordering. I had a lovely email back. So ordered 3 different pairs but sadly none fit. Phoned to arrange a return and again their customer service couldn't be more helpful. Will not hesitate to order from Charlie's in the future and cant recommend them highly enough. Thank you Charlie's 😊
The speed from order of the product to delivery…..excellent
Item delivered quickly. Good price - will shop here again
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