Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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customer
1 reviews
4 months ago
5 out of 5 stars

Smeg kettle

Great company good value really pleased with my Smeg kettle 🙏

Helpful?
J Underwood
J Underwood
1 reviews
4 months ago
4 out of 5 stars

Lovely products (trellis & obelisk in…

Lovely products (trellis & obelisk in black metal with blackbirds intertwined). Delivery quite speedy. The only drawback was the obelisk was missing means of attaching the ball to the very top - I had to improvise!

Helpful?
4 months ago
5 out of 5 stars

Excellent Product

I required a large and sturdy( laundry sized )basket complete with multi small ventilating holes in all sides, and with similar clip in lid. This fitted the bill exactly and was a quality product at a reasonable price. Very pleased.

Helpful?
Brian Maclean
Brian Maclean
1 reviews
4 months ago
5 out of 5 stars

Very good fast delivery also

Very good fast delivery also

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Joe Cowan
Joe Cowan
1 reviews
4 months ago
5 out of 5 stars

Very quick delivery

Ordered online, delivered within a couple of days. 2 man due to the weight and size. Over the moon.

Helpful?
Sam
Sam
1 reviews
4 months ago
5 out of 5 stars

Great quality and quick delivery

Great quality and quick delivery, very pleased with corner sofa and service received.

Helpful?
Mr M calaz
Mr M calaz
1 reviews
4 months ago
5 out of 5 stars

Great item will defo buy from you again

Great item will defo buy from you again

Helpful?
4 months ago
5 out of 5 stars

Worked well, according to a friend

I did not buy the Addis radiator airer for myself, but got it for a friend. She thought it was good, and much stronger than others she had seen. Given the price was under £3, I was expecting her to say it was useless, but she didn't.

Helpful?
Happy shopper
Happy shopper
1 reviews
4 months ago
5 out of 5 stars

I have bought these planters before but…

I have bought these planters before but they have worn out now. So I bought these for next year as I thought the size might go out of production.

Helpful?
sue
sue
1 reviews
4 months ago
5 out of 5 stars

Good service good product good price

Good service good product good price

Helpful?
Mrs Rose
Mrs Rose
1 reviews
4 months ago
5 out of 5 stars

Great experience

Great experience. Arrived promptly and item was exactly as expected. The item looks heavy but is lightweight and easy to move.

Helpful?
Bridget
Bridget
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service, very good product.

Helpful?
4 months ago
5 out of 5 stars

I love the mug I bought as a gift

I love the mug I bought as a gift. it arrived on time but broken (not their fault) but Charlie's sent a replacement swiftly.

Helpful?
4 months ago
5 out of 5 stars

Great customer service

Great customer service. Quick turnaround and regular email updates throughout.

Helpful?
Mr . Ellis
Mr . Ellis
1 reviews
4 months ago
5 out of 5 stars

Good range of sensibly priced products…

Good range of sensibly priced products . I placed an online order for an umbrella with weighted base , it arrived on time and totally satisfied with the transaction from start to finish .

Helpful?
Debbie
Debbie
1 reviews
4 months ago
5 out of 5 stars

Water feature

I’d been looking for a solar water feature for a while, found exactly what I wanted at Charlies. Easy to order, arrived on time. Very happy with my purchase.

Helpful?
Patricia
Patricia
1 reviews
4 months ago
5 out of 5 stars

Charlie’s knows their products & you can’t beat service with a smile!…

Although the item I initially wanted wasn’t in stock, Charlie’s staff went over & above to find me the next best size, which on reflection was exactly what I needed! I have used my 6 man tent & it’s so easy to put up & take down. I am absolutely delighted with it & highly recommend for their attentive service, friendliness & products.

Helpful?
alex jaime
alex jaime
1 reviews
4 months ago
5 out of 5 stars

Easy process

Easy process. Order came in good time and the tent was as described. Would definitely use the website again.

Helpful?
Ann Phipps
Ann Phipps
1 reviews
4 months ago
5 out of 5 stars

Very quick delivery

Great service

Helpful?
4 months ago
5 out of 5 stars

Thanks for a prompt and efficient…

Thanks for a prompt and efficient service.

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