Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Sass
Sass
1 reviews
4 months ago
5 out of 5 stars

Friendly & helpful staff.

Friendly & helpful staff.

Helpful?
Aimee
Aimee
1 reviews
4 months ago
5 out of 5 stars

Super communication throughout the…

Super communication throughout the order process, speedy dispatch and arrival.

Helpful?
4 months ago
5 out of 5 stars

Would use Charlies again

I purchased a four way garden hanger as a present and recipient was delighted. The ordering process was very easy and delivery prompt. I would definitely use Charlie's again.

Helpful?
TC
TC
1 reviews
4 months ago
1 out of 5 stars

ONLINE ORDER EXPERIENCE

I placed my online order and the confirmation stated it would be delivered on or before the 4th of July, so I wasted a couple of days waiting for delivery then on the Friday 4th July as the day was closing I tried to track my order without success, still no delivery on the Monday 7th so had to go into coed y Dina’s on Tuesday 8th to get it sorted. Lots of wasted time.

Helpful?
4 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Anon
Anon
1 reviews
4 months ago
5 out of 5 stars

Prompt delivery

Prompt delivery

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Terry Larkins
Terry Larkins
1 reviews
4 months ago
4 out of 5 stars

Good place for gardeners

Charlies probably deserve 5 stars and feel a little mean giving 4 stars. But as a first time user I need to know Charlies better before marking a 5 star score. Customer service experience so far is excellent as was product pricing, ordering and service …. would I recommend and use them again, a big YES

Helpful?
4 months ago
5 out of 5 stars

The person I dealt with was …

The person I dealt with was extremely helpful and friendly. A great experience shopping at Charlie's.

Helpful?
L Newsome
L Newsome
1 reviews
4 months ago
5 out of 5 stars

Great product and reliable delivery.

Great product and reliable delivery.

Helpful?
Mrs Rees
Mrs Rees
1 reviews
4 months ago
5 out of 5 stars

Very efficient and good price

Very efficient and good price. Extremely happy with my purchase.

Helpful?
4 months ago
5 out of 5 stars

Spot On just as ordered

Spot On just as ordered

Helpful?
4 months ago
5 out of 5 stars

Good value products

Good value products. Easy ordering and quick delivery.

Helpful?
Mr Eyers
Mr Eyers
1 reviews
4 months ago
5 out of 5 stars

It was helpful sight

It was helpful sight, good service and delivery

Helpful?
MARY ARTHUR
MARY ARTHUR
1 reviews
4 months ago
5 out of 5 stars

Plenty of choice

Plenty of choice. Informed of progress of order. Arrived in good time and well packaged. Easy site to use except get tempted as so much there!

Helpful?
Caroline
Caroline
1 reviews
4 months ago
5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service Its great when you can pick the phone up and someone answers straight away in this country Had a bad experience with the range who have no phone numbers so you have to talk to a robot ,chat or whats app then email all of which are in different countries

Helpful?
TCB
TCB
1 reviews
4 months ago
5 out of 5 stars

Excellent product and service

Excellent product and service at a very good price. Delivery was also first class.

Helpful?
4 months ago
5 out of 5 stars

Excellent service as always from this…

Excellent service as always from this company, fast delivery, bins were just what we needed for every bedroom,

Helpful?
C Mead
C Mead
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service Excellent product with a very fair price.

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Kevin Nolan
Kevin Nolan
1 reviews
4 months ago
3 out of 5 stars

The actual fountain is very good

The actual fountain is very good, both in size and construction. The pump seems to have an issue. The switch to adjust the flow doesn't seem to work, as regardless of which way it is turned the flow doesn't seem to change.

Helpful?
marian sivill
marian sivill
1 reviews
4 months ago
5 out of 5 stars

Buying made easy online

Buying made easy online. Quick delivery Use the edit icon to pin, add or delete clips.

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