Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Ann Sherry
Ann Sherry
1 reviews
4 months ago
5 out of 5 stars

Bought two garden tubs recently

Bought two garden tubs recently. From start to finish, ordering was really easy and received order when expected. Would buy again from them.

Helpful?
Jo Holmes
Jo Holmes
1 reviews
4 months ago
5 out of 5 stars

Great price and delivery was fast

Great price and delivery was fast

Helpful?
david thomas
david thomas
1 reviews
4 months ago
4 out of 5 stars

Delivery

Delivery happend as promised

Helpful?
NEIL HUGGON
NEIL HUGGON
1 reviews
4 months ago
5 out of 5 stars

I wanted some new Kilner glass ware

I wanted some new Kilner glass ware. Charles had in stock with a good price, so ordered. Received items in timely manner, well protected, being glass, so what more can one ask for when one line shopping. Thank you Charles

Helpful?
4 months ago
5 out of 5 stars

Online order placed in store

Online order placed in store. By one of the members of staff. Very helpful. Great customer service. My local Charlies in Aberystwyth.

Helpful?
4 months ago
5 out of 5 stars

Quick delivery cheaper than original website

Quick delivery. Item as seen. No issues and cheaper than original brand site.

Helpful?
F George
F George
1 reviews
4 months ago
5 out of 5 stars

Great products at a good price.

Great products at a good price.

Helpful?
4 months ago
5 out of 5 stars

Fast delivery perfect item thanks

Fast delivery perfect item thanks

Helpful?
Anu
Anu
1 reviews
4 months ago
2 out of 5 stars

False Next Day Delivery Claim

I paid extra for next day delivery as advertised, as I needed the item urgently for a gift but unfortunately, it didn’t arrive on time. I was disappointed, especially given the added cost. It wasn’t worth the hassle to return, so I kept it, but I do hope Charlie’s might consider addressing this.

Helpful?
MTB Biker
MTB Biker
1 reviews
4 months ago
5 out of 5 stars

Fast delivery

Fast delivery - great price. Thank you

Helpful?
Stephen
Stephen
1 reviews
4 months ago
5 out of 5 stars

Very pleased with the experience

Very pleased with the experience, great product works well, jobs a good one 👍👍👍

Helpful?
Sharon Beech
Sharon Beech
1 reviews
4 months ago
5 out of 5 stars

Easy to order from the website

Easy to order from the website, quick and effective service. I also like the delivery is with Royal Mail, too many things go missing with other delivery companies!

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Lisa Holt
Lisa Holt
1 reviews
4 months ago
5 out of 5 stars

Nice produce

Nice produce, great delivery and decent Company. Definitely recommend

Helpful?
Louise
Louise
1 reviews
4 months ago
5 out of 5 stars

Swift delivery and a good price. Thank you

Swift delivery and a good price

Helpful?
Shee
Shee
1 reviews
4 months ago
5 out of 5 stars

Really good service overall- prompt…

Really good service overall- prompt delivery - product exactly as described - competitive pricing- perfect!!

Helpful?
4 months ago
5 out of 5 stars

Love the pots collet roses n slowly…

Love the pots collet roses n slowly putting my roses in to these big pots .Bought few from you now fingers crossed you sell them next year .Come quick packed brilliant

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Alan Wilson
Alan Wilson
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Easy to order. Very good product. Excellent service.

Helpful?
4 months ago
5 out of 5 stars

Very pleased

Ordering online was easy and straightforward and the boots arrived on time. They fitted well and were exactly what I was looking for.

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Mr G Crossman
Mr G Crossman
1 reviews
4 months ago
1 out of 5 stars

SIZE MATTERS I allowed plenty of wiggle…

SIZE MATTERS I allowed plenty of wiggle room for the item I was buying the box for. The box was too small. Doesn’t anyone have a tape measure? My project of many months was ruined.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Bramblecrest bistro table-Nutmeg

Excellent quality,sturdy bistro table and chairs.Prompt delivery and communication from Charlie’s

Helpful?

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