Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Filter by rating:
Alison Walsh
Alison Walsh
1 reviews
4 months ago
5 out of 5 stars

Great service

I was recommended this site by a family member. I found it to be very easy to use with a wide choice of items at competitive prices. I decided to place an order and my item was posted quickly. When it arrived just a couple of days later, my order was well packaged (it contained breakable items). All throughout the process from ordering to receiving my order, I received regular communication. I would be happy to recommend Charlie's to others.

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LA
LA
1 reviews
4 months ago
5 out of 5 stars

Goods arrived promptly after ordering

Goods arrived promptly after ordering. Item was cheaper than local gardening centre and delivery was also a lot quicker.

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Chris
Chris
1 reviews
4 months ago
5 out of 5 stars

First time ordering from Charlies and…

First time ordering from Charlies and have to say, had no hassel, all items arrived in good condition and as advertised, also they have good prices compared to other places I had looked. Will definitely be ordering again in the future.

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4 months ago
5 out of 5 stars

Back up service for me makes a 5 star…

Back up service for me makes a 5 star supplier! I had been told that my parcel had been delivered and reached out to Chsrlies to investigate. They offered me a full refund or replacement. As it turned out my parcel did arrive the following day so I contacted Charlies to inform them I had so didn’t need replacement etc

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great prices

Great prices, quick despatch. What more do you want.

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Mash4077
Mash4077
1 reviews
4 months ago
5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for. Really nice product. Fast shipping. Very happy!

Helpful?
Janet Quinn
Janet Quinn
1 reviews
4 months ago
5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. Great value for money and speedy delivery.

Helpful?
4 months ago
5 out of 5 stars

Water Butt

Ordering was easy, I love the product, so much so when they are back in stock I’d like another one. Love the colour too.

Helpful?
Carole
Carole
1 reviews
4 months ago
5 out of 5 stars

I love the variety of goods on offer at…

I love the variety of goods on offer at Charlies. The website is nicely laid out and very informative. There's a great choice within each category, so they cater for all tastes. The prices are competitive and are often cheaper than on other sites. Charlies is my first port of call, whatever I am looking for.

Helpful?
4 months ago
5 out of 5 stars

Great product and great customer…

Great product and great customer service. Thank you very much :)

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of Hampshire
of Hampshire
1 reviews
4 months ago
5 out of 5 stars

I have often used Charlies

I have often used Charlies. Always comes up with those elusive items and at the best prices

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c hoyles
c hoyles
1 reviews
4 months ago
5 out of 5 stars

easy web site prompt delivery and items…

easy web site prompt delivery and items as described good service would use again

Helpful?
4 months ago
5 out of 5 stars

Excellent customer service as always

Excellent customer service as always - called in to the Aberystwyth store to buy a cordless garden blower - assistant extremely helpful and knowledgeable about the product and seemed to understand exactly what product would be best for me - very pleased with my purchase - thank you!

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Patricia
Patricia
1 reviews
4 months ago
5 out of 5 stars

Great

It was great!

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4 months ago
5 out of 5 stars

Great customer service and superb…

Great customer service and superb delivery information

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4 months ago
5 out of 5 stars

Fabulous service

Fabulous service ! So helpful and speedy delivery too

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SH
SH
1 reviews
4 months ago
5 out of 5 stars

Great service

We received our trimmer promptly and the service was flawless. Will return to the store again.

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nick davis
nick davis
1 reviews
4 months ago
4 out of 5 stars

good service and great item and delivery

good service and great item and delivery

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Sue Macmillan
Sue Macmillan
1 reviews
4 months ago
5 out of 5 stars

Great service as usual

Great products at keen prices and a reliable shopping experience. You can't go wrong with Charlie's.

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James
James
1 reviews
4 months ago
5 out of 5 stars

Absolutely brilliant service and product

Absolutely brilliant service and product

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