Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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sally swift
sally swift
1 reviews
4 months ago
5 out of 5 stars

I found it hard to find the items I…

I found it hard to find the items I wanted using the stores website - I had to Google them and use that method to go to the product pages. Everything else was great and received my items swiftly. Price was very good value

Helpful?
Nash Docwra
Nash Docwra
1 reviews
4 months ago
5 out of 5 stars

Beautiful product

Beautiful product. Quick and prompt delivery. Even though the transformer didn't work, this was quickly sorted and a new one sent out straight away. Very happy

Helpful?
A. H.
A. H.
1 reviews
4 months ago
5 out of 5 stars

Great customer service

Great customer service. Thank you

Helpful?
Husquee
Husquee
1 reviews
4 months ago
5 out of 5 stars

Quick delivery and really well packaged.

Quick delivery and really well packaged.

Helpful?
Hetty Cooper
Hetty Cooper
1 reviews
4 months ago
5 out of 5 stars

Zest Three Seater Bench …

Charlies have a great online shopping site- chose what we wanted and received first class service from start to finish. Very pleased with the Zest three seater bench- quality/ style and sturdiness. Came in two boxes due to weight. Easy to assemble with two people. Recommend both Charlies and the Zest Bench.

Helpful?
Nasira Barry
Nasira Barry
1 reviews
4 months ago
5 out of 5 stars

Great service, product and price

Prompt service. Well packaged so everything arrived safely. Sturdy bottles with a good spray. Decent price too.

Helpful?
Janet
Janet
1 reviews
4 months ago
5 out of 5 stars

Easy to order and delivery was quick

Easy to order and delivery was quick

Helpful?
Ian Harper
Ian Harper
1 reviews
4 months ago
5 out of 5 stars

Very helpful telephone assistant

Very helpful telephone assistant. Rapid delivery

Helpful?
Mr Ness
Mr Ness
1 reviews
4 months ago
5 out of 5 stars

Very good service

Very good service

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Speedy delivery was great

Speedy delivery was great. My garden table and chairs arrived 2 days after placing order.

Helpful?
Colin Maloney
Colin Maloney
1 reviews
4 months ago
5 out of 5 stars

Prompt service

Prompt service, good value, very nice shirts.

Helpful?
4 months ago
5 out of 5 stars

They were just wanted for camping

They were just wanted for camping, very comfortable chairs

Helpful?
Mark
Mark
1 reviews
4 months ago
4 out of 5 stars

Parasol

Although there were none in stock the assistant soon had one ordered for us and delivery went to plan in a reasonable time

Helpful?
PHILIP
PHILIP
1 reviews
4 months ago
5 out of 5 stars

Sthil Petrol Blower

Quick & easy to order & have used a few times now without any trouble

Helpful?
Joe Pender
Joe Pender
1 reviews
4 months ago
5 out of 5 stars

Great Service and product

Great Service and product

Helpful?
James Mallows
James Mallows
1 reviews
4 months ago
5 out of 5 stars

Superb Company.

Purchase and delivery were swift. However, I was unfortunate in having an issue with the airbed I had bought. The response from Charlie’s Customer Care (Terri) was an exemplary model of how anyone with an issue to resolve would wish to be dealt with. Great communication, showing a positive attitude towards a speedy and satisfactory outcome. I would definitely buy from this company again.

Helpful?
Mr Bell
Mr Bell
1 reviews
4 months ago
5 out of 5 stars

Will buy online again

Bought two shirts online, no problems swift delivery

Helpful?
Kate B
Kate B
1 reviews
4 months ago
5 out of 5 stars

Happy customer

Good prices, quick delivery, smooth transaction

Helpful?
J WILKINSON
J WILKINSON
1 reviews
4 months ago
5 out of 5 stars

Dog treatment

Competitive price and quick delivery. Good service thanks.

Helpful?
Sarah
Sarah
1 reviews
4 months ago
5 out of 5 stars

Excellent product

Excellent product, delivered on time

Helpful?

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