Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Becky
Becky
1 reviews
4 months ago
5 out of 5 stars

What a great hidden gem!

I didn’t know Charlie’s existed until I did an internet search for bird baths and feeders! What a fantastic company! I ordered a gorgeous clay bird bath and feeder and both items were exactly as described, delivered very promptly and the whole process was very straightforward! If I need anything further for my garden, I’ll be sure to come back to Charlie’s again in the future based on the ease of ordering, price and fast delivery service!

Helpful?
Sarah D
Sarah D
1 reviews
4 months ago
5 out of 5 stars

Quality dog beds

Ordered 2 dog beds online. Very reasonably priced even with postage costs. Arrived promptly & very happy with our purchase.

Helpful?
MRS JANE
MRS JANE
1 reviews
4 months ago
1 out of 5 stars

Quality of goods

Arrived late Table Top smashed Over one week and still not told about a replacement

Helpful?
4 months ago
4 out of 5 stars

There was a part missing from my order…

There was a part missing from my order but the team sourced it and it arrived about a week later.

Helpful?
4 months ago
5 out of 5 stars

Excellent products delivered…

Excellent products delivered seamlessly. A wonderful sofa purchased somewhat impulsively has transformed our use of our garden.

Helpful?
4 months ago
5 out of 5 stars

Quality in every way

Helpful staff, patient, great product, swift delivery. Great delivery men. Very happy.

Helpful?
tj
tj
1 reviews
4 months ago
5 out of 5 stars

Fabulous

Fabulous. Good quality & excellent delivery.

Helpful?
Thomas
Thomas
1 reviews
4 months ago
5 out of 5 stars

Excellent service delivered very quickly

Excellent service delivered very quickly

Helpful?
Guest
Guest
1 reviews
4 months ago
5 out of 5 stars

The sticks work well and help keep the…

The sticks work well and help keep the tiny flies away from the plants. Didn’t have to wait long for the delivery. Would buy again.

Helpful?
4 months ago
5 out of 5 stars

All good arrived well packed

All good arrived well packed Didn’t realise I could have picked one up the same day at my local Wicks

Helpful?
Lorna Burger
Lorna Burger
1 reviews
4 months ago
5 out of 5 stars

Promptly delivered, good value

Promptly delivered, all items satisfactory. Very good value for money.

Helpful?
IDJ
IDJ
1 reviews
4 months ago
3 out of 5 stars

Great customer service but their…

Great customer service but their website is a nightmare to navigate.

Helpful?
Paula Twist
Paula Twist
1 reviews
4 months ago
5 out of 5 stars

My 4-tier hanging basket tree hanger…

My 4-tier hanging basket tree hanger arrived 1 week exactly after ordering and it looks perfect in the garden/

Helpful?
Rowena
Rowena
1 reviews
4 months ago
5 out of 5 stars

Ease of ordering

Ease of ordering, good value for money, prompt delivery.

Helpful?
Margaret Ball
Margaret Ball
1 reviews
4 months ago
5 out of 5 stars

Large Trojan planter

Found exactly what I was looking for as I needed to match another one Was delivered on time, well packed and just as advertised. Great service.

Helpful?
4 months ago
5 out of 5 stars

Happy of Berkshire

Prompt service, great selection of products and reasonable prices Will certainly be a returning customer and recommend you to friends and family

Helpful?
Graham Kenney
Graham Kenney
1 reviews
4 months ago
5 out of 5 stars

You are the only on line company who…

You are the only on line company who had what I wanted

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Ms Whelan
Ms Whelan
1 reviews
4 months ago
5 out of 5 stars

Excellent item with great customer…

Excellent item with great customer service

Helpful?
Philip D
Philip D
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service, good quality product, delivered in a timely manner, competitively priced, including free delivery by two persons. I would highly recommend this company, based on my experience.

Helpful?
4 months ago
5 out of 5 stars

Gazebo

Excellent product

Helpful?

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