Fantastic staff at Queensferry
Fantastic staff at Queensferry. Helped me order patio sets and items delivered with ease three days later
Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Quick and easy to order. Products as advertised. Delivered on time
Very efficient from order through to delivery. Kept fully informed at each stage.
The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again
Fantastic staff at Queensferry. Helped me order patio sets and items delivered with ease three days later
Every thing was excellent. Sales, Admin and Delivery.
I paid for next day delivery but the items were not delivered until the following day. Also one chair cover was damaged. But the chairs are otherwise good.
Super fast delivery item as described would definitely use again thankyou.
Really prompt and efficient service - delivery of patio furniture set was only two days from ordering! Prior to delivery there was great customer service with telephone contact to arrange a convenient date and time. Was kept updated throughout
Delighted with the Arbour - good quality, assembled (by professionals) in around 3 hours, really does seat six quite comfortably - and provides shelter from wind, sun and rain.. Would have appreciated notice of exact day of delivery for such a large item.
Great product great service
First class service always
Great choice, easy to navigate website, reasonable prices.
Great sale price for the lg outdoor ‘Monza’ furniture set and delivered within 2 days (to Scotland). After ordering I received a phone call to arrange delivery. I agreed a delivery date provided it would be in the afternoon, call handler advised I could opt for an afternoon delivery once the courier confirmed. What they didn’t mention was that opting for a morning or afternoon slot would cost an extra £35! Managed to make arrangements to receive the order at the courier’s allocated time, they ended up arriving 3hrs later than the allocated slot (delivery tracker was not accurate). However when they did arrive, the courier did kindly offer to take away the outside packaging and happily checked the items over with us as the box was a bit bashed. Apart from this, very happy with Charlie’s service, great quality item and their price couldn’t be beaten.
I searched online for suitable storage, and having identified suitable boxes, I them searched for the best price, and Charlie's came out on top. So great products at competitive prices, delivered promptly. Recommended seller.
Had all the equipment I needed - and good quality items at a good price. Delivered really quickly too. Great!
I cannot fault Charlies at all from the order to the delivery and the quality of their items. I am a very satisfied customer
Charlie’s not only had a comprehensive range of items I was interested in, as well as competitive prices, the delivery was smooth a straight forward. A pleasing customer experience.
Couldn't deliver next day like paid for so they let me know asap and refunded the next day delivery fee. Very good experience with them.
Quick delivery Leaf blower works well,no problems
We ordered garden furniture and cover. Delivery was quick, was kept up to date with everything. We had an issue with the cover twice.. not Charlies fault but they resolved it quickly both times . Fantastic customer service, whis all companies where this helpful and quick at resolution.
Fantastic service and a great selection of products. Very happy and will definitely use again.
Excellent value for money. The cake container and free container i received are both sturdy and good quality plastic. I'm very happy with my purchase and will order from Charlies again.
Very good service from customer service. Packaging of goods could be improved with Handle with Care sticker on box if items may be subject to damage in transit
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