Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

Cambrian Arch

Cambrian Arch went together exactly as per the instructions

Helpful?
4 months ago
4 out of 5 stars

Good price reasonable delivery time

Good price reasonable delivery time, happy with purchase

Helpful?
4 months ago
5 out of 5 stars

Order received safely

Order received safely, it was well packed and arrived in perfect condition

Helpful?
Tony
Tony
1 reviews
4 months ago
5 out of 5 stars

Very happy with the service I received

Very happy with the service I received

Helpful?
Drp
Drp
1 reviews
4 months ago
5 out of 5 stars

Excellent communication from placing…

Excellent communication from placing order to arranging delivery.

Helpful?
Don Anderson
Don Anderson
1 reviews
4 months ago
5 out of 5 stars

Speedy delivery and quality product

Speedy delivery and quality product

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Fast delivery

Fast delivery, great product, great service.

Helpful?
4 months ago
5 out of 5 stars

Great service

Great service, smoothly transacted,excellent garden furnature, and nicely delivered. Could have done with a bit of assistance putting it all together though, a bit of a trial for us pensioners, but otherwise excellent, thank you.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

So nice to be contacted before…

So nice to be contacted before delivery. Very efficient service

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

We ordered a water feature for the…

We ordered a water feature for the garden, it arrived damaged. We made contact with them , and a replacement was despatched… unfortunately this was also damaged… a third one was despatched and was perfect… Customer service was excellent, just the product packaging was poor..

Helpful?
LynneM
LynneM
1 reviews
4 months ago
5 out of 5 stars

Easy to navigate website and I knew…

Easy to navigate website and I knew what I wanted. Great prices. Speedy delivery and well packaged.

Helpful?
Denise
Denise
1 reviews
4 months ago
5 out of 5 stars

This is the second purchase from…

This is the second purchase from 'charlies' & Again all went well 🙂 Thankyou

Helpful?
Dilys Fillis
Dilys Fillis
1 reviews
4 months ago
5 out of 5 stars

Quality extremely good.

Quality extremely good.

Helpful?
Gillian Bell
Gillian Bell
1 reviews
4 months ago
5 out of 5 stars

Speedy service

Speedy service. Thank you.

Helpful?
4 months ago
5 out of 5 stars

Quick and efficient service with…

Quick and efficient service with excellent communication

Helpful?
4 months ago
5 out of 5 stars

Swift delivery & great price

Swift delivery & great price

Helpful?
Anthony
Anthony
1 reviews
4 months ago
5 out of 5 stars

Good product speedy delivery

Good product speedy delivery

Helpful?
Alex Davidson
Alex Davidson
1 reviews
4 months ago
5 out of 5 stars

Fantastic product delivered on time

Fantastic product delivered on time

Helpful?
Janet Coleman
Janet Coleman
1 reviews
4 months ago
5 out of 5 stars

Good product

Good product, delivered next day as promised

Helpful?
Mr FISHER
Mr FISHER
1 reviews
4 months ago
5 out of 5 stars

Delivered on time

Delivered on time. Excellent.

Helpful?

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About Charlies

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