Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
Detailed report,
In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
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charlecote.co.uk196 total • Write a review
Extremely professional, fast service and very thorough. Fantastic report that was easy to understand and very helpful over the phone. Would highly recommend and will definitely use again. Many thanks
Date of experience: January 25, 2021
US
James did a great job fitting our survey in. Knowing that we were in a bit of a hurry. He also got the survey over to us extremely quickly which was a huge help. He called to discuss the survey funding and explained it all to us and we were very happy with the survey format. Would definitely recommend.
Date of experience: January 12, 2021
US
I’d definitely recommend Charlecote to anyone looking for a surveyor. Their survey and, easy to understand talk through, helped my sister and I out immensely, fully opening our eyes to what we were getting ourselves into, directing our attention to what jobs we needed to get quotes for. Money well spent, don’t hesitate to get in touch. Thanks very much.
Date of experience: January 7, 2021
James Cleaver was helpful, timings of our survey and report were very efficient and we were able to discuss the report and receive helpful advice.Definitely a good choice of Surveyor.Thanks!
Date of experience: December 28, 2020
James was very helpful and responsive. He provided helpful information about the various services offered and was able to accommodate my rather tight timeline too. His report was detailed and comprehensive with good advice about what I should take care of. I am more than happy to recommend Charlecote Estates.
Date of experience: December 27, 2020
US
We were very happy with the service received from Charlecote Estates (particularly given the current COVID-19 situation). The survey was completed and sent to us on the same day as the attendance on the property, and was preceded by a very helpful discussion with James Cleaver.
Date of experience: November 16, 2020
US
The house being surveyed was a 3 bed mid terraced house built in the 1980's. James was thorough in his investigation, the report covers everything I expected and brings up some points I hadn't thought to check out for myself when viewing. The survey report is in a standard RICS Homebuyer format which is logical and easy to follow. I liked that the report even contains photographs and think this might be James' own doing. I have not marked this as excellent just because we had some confusion in communication about the date and time for the survey. The estate agent and I were told different dates which made me feel unsure what was going on. It was all fine in the end, and thank you.
Date of experience: October 27, 2020
Well done , the survey was comprehensive, detailed and completed promptly, well before any time frame quoted by other surveyors, and even earlier than first arranged which was brilliant as we were short of time. The surveyor, Mr Cleaver, was helpful, friendly and professional . Thankyou once again to all concerned.
Date of experience: October 26, 2020
