Review summary

Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

C
James was extremely thorough.

James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.

Charlecote excellent service

I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.

AC
Detail report, submitted on time, reasonable charges

Detailed report,

MP
Money Saved

In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.

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All reviews

196 total • Write a review

Showing 51 - 60 of 192 reviews
Pp
4 out of 5 stars

Country property survey

Comprehensive and informative, it provided a good basis for positive discussions with the owners last week. Content and recommendations agreed. Copied to our solicitor for information. The sewage treatment plant is an anaerobic digester, not a septic tank; and requested comment on ground water flooding was not included, but discussed later by phone. Suggested important inclusion is age of boiler in a 20 year old house. This was 6 year.

Date of experience: July 16, 2021

N
5 out of 5 stars

Charlecote Estates - Excellent

Charlecote Estates conducted an excellent RICS Homebuyers Survey for my prospective purchase. The report was clear, concise and covered every area in great detail. The surveyor was excellent- and communicated clearly with me prior to, during, and after the survey. I would not hesitate to use their services again; and I highly recommend Charlecote Estates.

Date of experience: July 6, 2021

MW
5 out of 5 stars

Great service, highly recommended

James is very professional and reliable, I have got a call from him at 6:30pm on the same day after the survey and clearly explained the problems and suggested actions, I called him again 2 weeks later for further questions and clarifications, he is still very patient and helpful to discuss. Highly recommended for the smooth transaction.

Date of experience: June 29, 2021

E
5 out of 5 stars

A good informative report

We got good informative phonecalls before and after the survey. It was very good to talk through the salient points. The report was easily understandable and we received it promptly the next day.

Date of experience: June 15, 2021

SH
5 out of 5 stars

Good service

Good service

Date of experience: June 1, 2021

c
5 out of 5 stars

Good surveyor

Very thorough and timely report. Very responsive surveyor.

Date of experience: May 27, 2021

CT
5 out of 5 stars

Great service

James provided an overview of the findings on the day of the survey which I was grateful for, and the report was clear and easy to understand. Would recommend. Thank you

Date of experience: May 27, 2021

C
5 out of 5 stars

Very straight forward & professional…

Very straight forward & professional process from initial inquiry to receiving survey report within a few days from the actual survey date. Would recommend.

Date of experience: May 25, 2021

C
5 out of 5 stars

James was exactly as other reviewers…

James was exactly as other reviewers had advertised. Knowledgeable, and thorough, and responded to all email and telephone communication promptly and delivered a detailed survey which I used to negotiate my house purchase with. Would highly recommend his services to anyone.

Date of experience: May 21, 2021

J
5 out of 5 stars

Fantastic report

Fantastic report, really happy with the service they provided.

Date of experience: May 20, 2021

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