James was extremely thorough.
His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case.
He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report.
I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
In the end it was the level of detail and possible consequences of the issues found. It cost me Β£1275 for the survey but saved me at least 10 times in fixing the issues.
From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
Exceptionally professional and courteous, James, thank you for your detailed analysis and recommendations, which helped us tremendously in making the right decisions. Keep up your stellar work! Thank you very much
Charlecote Estates provided an in depth review of the property surveyed and highlighted the issues that came with the property to the extent where I have decided it might not be worth going through with the purchase. There were plenty of after survey questions which have been addressed in a timely manner. I would recommend the surveyor and may need another survey done on another property should I pull out of this one and find another one.
Charlecote carried out a home buyers report for us and gave us a very descriptive list of things we may need to monitor in the future. Would highly recommend
Excellent service. James is very helpful and clear with his findings and his advice. The report was clear and comprehensive. I didnt need to follow up with any questions as the sale fell through but i'm sure James would have been willing to deal with any further requests for information.
I will be using Charlecore Estates for my next survey.
Another very detailed survey. James called up to discuss the results on the day and the written report followed later the same day. We were very happy with the service and would definitely recommend him.
The survey itself was great. Really good level of detail and points to consider. Friendly service.
My only challenge was communication to arrange a date. May have just been holidays but was a bit of a challenge.
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