Review summary

Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Based on reviews, created with AI

See what reviewers are saying

C
James was extremely thorough.

James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.

Charlecote excellent service

I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.

AC
Detail report, submitted on time, reasonable charges

Detailed report,

MP
Money Saved

In the end it was the level of detail and possible consequences of the issues found. It cost me Β£1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.

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All reviews

196 total β€’ Write a review

Showing 41 - 50 of 192 reviews
e
5 out of 5 stars

Prompt and quick response

Prompt and quick response. Had survey and report in a day. Was very responsive to questions about the report. Worth the money as well.

Date of experience: April 1, 2022

SP
5 out of 5 stars

Exceptionally professional and…

Exceptionally professional and courteous, James, thank you for your detailed analysis and recommendations, which helped us tremendously in making the right decisions. Keep up your stellar work! Thank you very much

Date of experience: March 6, 2022

P
5 out of 5 stars

Clear and useful Advice provided

Charlecote Estates provided an in depth review of the property surveyed and highlighted the issues that came with the property to the extent where I have decided it might not be worth going through with the purchase. There were plenty of after survey questions which have been addressed in a timely manner. I would recommend the surveyor and may need another survey done on another property should I pull out of this one and find another one.

Date of experience: March 3, 2022

c
5 out of 5 stars

Efficient

Efficient, quick and helpful

Date of experience: January 4, 2022

CL
5 out of 5 stars

Charlecote carried out a home buyers…

Charlecote carried out a home buyers report for us and gave us a very descriptive list of things we may need to monitor in the future. Would highly recommend

Date of experience: December 10, 2021

DD
5 out of 5 stars

Excellent service

Excellent service. James is very helpful and clear with his findings and his advice. The report was clear and comprehensive. I didnt need to follow up with any questions as the sale fell through but i'm sure James would have been willing to deal with any further requests for information. I will be using Charlecore Estates for my next survey.

Date of experience: December 6, 2021

c
5 out of 5 stars

Second survey

Another very detailed survey. James called up to discuss the results on the day and the written report followed later the same day. We were very happy with the service and would definitely recommend him.

Date of experience: September 23, 2021

j
5 out of 5 stars

Homebuyers Survey

Very informative, friendly and responsive service. Good quality report provided the same day.

Date of experience: August 10, 2021

c
5 out of 5 stars

With thanks

Many thanks for the professional approach, efficient and comprehensive report and the time taken to answer any queries. First class service! Thank you

Date of experience: August 5, 2021

A
4 out of 5 stars

The survey itself was great

The survey itself was great. Really good level of detail and points to consider. Friendly service. My only challenge was communication to arrange a date. May have just been holidays but was a bit of a challenge.

Date of experience: July 28, 2021

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