Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
Detailed report,
In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
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charlecote.co.uk196 total • Write a review
US
We’ve had two surveys completed with Charlecote Estates and have been very happy with the service each time. A call from James on the day to discuss the findings was very useful. Have recommended them to a friend and would do so again.
Date of experience: August 5, 2022
James and team have been highly professional throughout the process and I would absolutely recommend them. James provided a comprehensive report and was happy to take the time to walk me through the findings and answer any questions I had.
Date of experience: June 14, 2022
The Valuer was prompt and courteous and the report was available in 24 hours. After going through the report I consider it a fair reflection of my property.
Date of experience: April 26, 2022
Excellent service. Prompt appointment. Thorough report back within 24 hours. Survey itself carried out very professionally with time for questions and advice. The only reason have not given 5 stars is that I am not in a position to pass comment on all report findings or recommendations until further surveys complete.
Date of experience: April 14, 2022
US
Brilliant service, James is thorough, efficient and the report detailed and easy to digest. We’ve used Charlecole Estates twice now over the years to survey two properties and on both occasions James has been readily available via phone and email to summarise the report and help with any questions. Would highly recommend.
Date of experience: April 11, 2022
