Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
Detailed report,
In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
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charlecote.co.uk196 total • Write a review
Charlecote Estates provided a detailed report very shortly after conducting the survey and also took time to explain the main findings over the phone and answer all our questions very helpfully. I would happily recommend them for a home buyer's survey.
Date of experience: August 2, 2023
Prompt report, easy to understand, good follow up phone call.
Date of experience: July 7, 2023
The surveyor was prompt to respond and accessible for questions.
Date of experience: May 23, 2023
US
Second time of using Charlecote Estates for house surveys and both times have been very efficient. Great communication and survey report received very quickly following booked survey. Identified multiple issues with the property which weren’t previously known - able to get sorted ahead of completion!
Date of experience: April 28, 2023
