MY MONEY WAS STOLEN! FRAUD! NOBODY CAN OR DID ACCESS MY WALLET! NO HUMAN OR USEFUL CUSTOMER SERVICE!
Now wallet shows my transaction for $112 of Monero which were exchanged for Bitcoin, but it’s showing a $0 balance. No withdrawal and nobody else has access to my account. Whatever is occurring is either hopefully a horrible tech glitch or entirely illegal and going to be dealt with legally if not addressed immediately. Not sure again if it’s this company or Now Waller or if they’re one and the same, but one of them defrauded me. I haven’t even been able to get ahold of an actual human all day to fix this. I have a transaction on both my Bitcoin and Monero with screenshots to prove everything. Meanwhile, my Monero wallet shows no transactions after that. Nothing was taken out. Yet it sits at zero. This is insane. New customer to this app, but this is far and away the worst experience I’ve ever had with any trading/coin wallet apps and I’ll be making that very well known if my funds were somehow just lost due to whatever this problem was and I’m not compensated. I just want my funds back, but if it’s not taken care of immediately, I deserve more than that honestly. And I’ll make sure any lawsuit seeks additional damages. So it’s fine. Please have someone fix this. I’ll leave the transaction ID shows in my Now Wallet. Please look into it someone as soon as possible!