Review summary

Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

c
Just what I needed.Thank you.

Just what I needed.Thank you.

IM
Stress free

Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.

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All reviews

1,000 total β€’ Write a review

Showing 921 - 930 of 996 reviews
SB
5 out of 5 stars

Came through at the end

To start with I was let down by their " order before noon and get the next day delivery "policy as my good didn't arrive on contacting Build and Plumb the next working day it turns out the courier " D X"had miss laid my delivery so rather than chase them up " Phil " arranged another delivery from stock for next day ,and yes it did arrive by 9am . Thank you Phil . Regards Steve.

Date of experience: October 1, 2024

Mm
5 out of 5 stars

Item was as described

Item was as described. The delivery was on time and quick. Customer service team well organised.

Date of experience: October 1, 2024

AB
5 out of 5 stars

A+++

A+++, good customer service despite some issues with the order (issues caused by the manufacturer rather Build and Plumb), would recommend!

Date of experience: October 1, 2024

MV
5 out of 5 stars

Free delivery but delivered in 2…

Free delivery but delivered in 2 working days right product at a very low price and perfect delivery time

Date of experience: September 30, 2024

R

RL

US

1 out of 5 stars

I didn't receive my order

I didn't receive my order - it was sent to the wrong address. Trying to sort this out has been a nightmare. Nigh on impossible to get hold of their courier DX. Deeply unimpressed with the customer experience, and would not recommend.

Date of experience: September 30, 2024

sr
5 out of 5 stars

Very quick and accurate delivery plus a competative price .

Ordered late on the Friday and was delivered just after 9am on the Monday.

Date of experience: September 30, 2024

CF
5 out of 5 stars

Efficiency

Efficiency

Date of experience: September 29, 2024

Sp
4 out of 5 stars

long wait but helpful service.

Although I waited a long time for my shorts, I’m happy to say that the service on the other side of the phone was great and helpful. Hopefully next time I purchase something from this company it will arrive as stated on their website.

Date of experience: September 29, 2024

DJ
5 out of 5 stars

Best price fast delivery

Best price fast delivery

Date of experience: September 29, 2024

rh
5 out of 5 stars

Great product

Great product

Date of experience: September 29, 2024

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