Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

AF
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

Hands-off and highly efficient system!

Hands-off and highly efficient system!

My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 101 - 110 of 996 reviews
VM
5 out of 5 stars

Bookdrivingtest took care of everything…

Bookdrivingtest took care of everything for me. I just signed up and got an email a couple days later with my new test date. Super convenient.

Date of experience: June 20, 2025

MM
5 out of 5 stars

Worked like a charm

Worked like a charm! New date confirmed just two days after signing up.

Date of experience: June 20, 2025

SC
5 out of 5 stars

This service is a lifesaver

This service is a lifesaver! Took all the pressure off and got me a date so much sooner than I thought possible.

Date of experience: June 20, 2025

CY
5 out of 5 stars

Took all the stress out of rebooking my…

Took all the stress out of rebooking my test. So glad I used it.

Date of experience: June 20, 2025

VH
5 out of 5 stars

Worked even better than I expected

Worked even better than I expected. I had a test date booked quickly and didn’t have to keep checking the DVSA site.

Date of experience: June 20, 2025

JR
5 out of 5 stars

No stress

No stress, no wasted time. Amazing little service!

Date of experience: June 20, 2025

HL
5 out of 5 stars

The best tool for learners trying to

The best tool for learners trying to speed up the process. I got my cancellation within three days. Very happy with the outcome!

Date of experience: June 20, 2025

CW
5 out of 5 stars

Painless and effective

Painless and effective. Got my new test date in no time.

Date of experience: June 19, 2025

RT
5 out of 5 stars

I’d been struggling to find a test

I’d been struggling to find a test, but this made it easy.

Date of experience: June 19, 2025

CU
1 out of 5 stars

I am really disappointed in book…

I am really disappointed in book driving test, I registered with them on 10th of May, Afterwhich I was sent a slot but when I went to DVSA site, I couldn't book I was given an option to pay an additional £49 for automatic booking, I paid that to make it easier for me, since then nothing from them, I have sent complaints to them severally of which they responded saying I should be patient, this is almost roughly 6 weeks, I do not want to be quick to call it a Scam, but it's disappointing that I would spend £68 and nothing since 10/5, it's unfair and unacceptable.

Date of experience: June 19, 2025

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