Bob Evans Restaurants

1.997175141242938 out of 5 stars
2.0
Poor354 reviews

TrustScore

2.0
1.997175141242938 out of 5 stars
Poor
5 out of 5 stars
50
4 out of 5 stars
21
3 out of 5 stars
15
2 out of 5 stars
60
1 out of 5 stars
208
354 reviews in total

Review summary

Bob Evans Restaurants has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Not enough servers and cooks

Not enough servers and cooks. It makes us feel like you don't really want very many customers. Bob Evans used to be busy...Read more

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

i love bob evans but today

i love bob evans but today i got food so hard could not eat it

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

My family visited Bob Evans July 19…

My family visited Bob Evans July 19 2025 on Highway 27 Davenport Fla. We were in town on vacation from Georgia and wante...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

This is Bob Evans in st charles

This is Bob Evans in st charles. They sent the wrong dish. Then I had a to go box. I left it on the counter and befor...Read more

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🔥 High engagement

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Betty Newland
Betty Newland
1 reviews
over 4 years ago
3 out of 5 stars

This review is one of few I do

This review is one of few I do. The location at Tuller off Sawmill in Dublin, Oh. First the hostess/cashier was over worked and short staffed yet she was pleasant to all and tried to let everyone know that she was acknowledging them. Taking orders pick up and also seating customers. WOW This young lady needs to be accommodated as she has went above and beyond. Hire more staff but pay them as they work so hard. Good job Corretta.

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over 4 years ago
2 out of 5 stars

DISAPPOINTED I would really like to give a higher…

I would really like to give a higher score because the wait staff was working very hard BUT the manager is why this is low. He was not only sloppy in appearance, unshaven and clothes unprofessional, his attitude matched and the restaurant suffered. Food was not up to standards and cooks and wait staff could be observed being at odds with each other. The staff was told several times by customers there was a problem in the restrooms which my husband could not use because it was disgusting. The managers reply was we will get to it when we can. He had an I don’t care attitude which actually puts everyone’s health in jeopardy.

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over 4 years ago
5 out of 5 stars

Bob Evans - Best Breakfast

I have eaten in Bob Evans multiple times when in holiday in Orlando and in my opinion it is the best breakfast restaurant. The food is always great and service is on the whole very good. The traditional dinners, like roasted turkey and pot roast are delish. There's plenty of choice across the menu for 3 generations of the family. We've sat in and taken out, and on the whole we love Bob Evans.

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Robert Lucas
Robert Lucas
1 reviews
over 4 years ago
1 out of 5 stars

Stopped at a Zanesville Ohio location

Stopped at a Zanesville Ohio location. It was a joke. My coffee was cold and it took about 45 minutes to get a refill of lukewarm coffee, cold food, and burned home fries. Asked for a fresh cup and all she done was pour a little coffee in a cold cup. Absolutely the worst experience. They are SLOW and couldn't care less about giving good food or good service.

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over 4 years ago
1 out of 5 stars

FIRE THE COOK

Food was dry, did not receive some of the things we added on. Everything was over cooked!

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Sharon Long
Sharon Long
1 reviews
over 4 years ago
2 out of 5 stars

Worst experience EVER...My fiancé and I…

Worst experience EVER...My fiancé and I are regular customers to Bob Evans and usually have fairly good experiences when there BUT NOT TODAY! We were greeted fairly quickly and were to be seated in an area near the kitchen(my fiancé has hearing aids and the dish noises hurt his ears) We explained this and we asked to please be moved further away from kitchen. The HOSTESS (I assume that’s what she was?)acted as if it was an inconvenience to move us but did...She took our drink order and left, another young lady brought my fiancé his coffee and forgot my drink. 20 minutes later a waitress came to take our order and I informed her I had not received my drink she said she’d go get it for me...1/2 hr. later she brings my hot(lukewarm) water and tea bags to the table and proceeds to spill it on the table as well as the saucer with no apology or a clean up and zips off... An HOUR later our food finally arrives it looked delicious (presentation wise ) But was stone cold like it’d been sitting a while SO not only were our drinks luke warm our meal was cold... We were never checked on but once as she rushed by bringing hot water and coffee. By this point I was beyond upset, As I sat there waiting I observed things that troubled me, most especially that the tables and seats were not being cleaned between customers (even without COVID they should be cleaned but especially with COVID!!)The floors were a sticky mess that our shoes were sticking to the tile. Which I’m actually not surprised based on my observation of one waitress and all the spilling she was doing...Good thing I wasn’t an health inspector (imagine what that could have caused) I have worked for almost 40 years in customer services (as well as waitressing when I was younger) and have never experienced such lack of concern for a customer services as I did at the Englewood location today.Upon departure we weren’t asked “Was everything alright?” And when we left there wasn’t even a “Have a good day” Sad to say but if asked I will not recommend that location to guests or family

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Tabby Green
Tabby Green
1 reviews
over 4 years ago
1 out of 5 stars

Always bad service here waited 3 months…

Always bad service here waited 3 months to stop back by and guess what wrong order waiting again Never follow thru Just sick of it Circleville Bob evans step it up.

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clyde kramer
clyde kramer
1 reviews
over 4 years ago
1 out of 5 stars

The worse so called food I ever…

The worse so called food I ever experience ever!! The atmosphere was horrific, the smell was bad, the workers were ruff talking. I wish I had walked out. Couldn’t eat the sausage, if that is what it was supposed to be. Tasted like something I never experienced an never want to again. I was so very disappointed. Never never stop at any bob evens anywhere again.

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over 4 years ago
1 out of 5 stars

Bob Evans should be ashamed to serve…

Bob Evans should be ashamed to serve what they call their chicken and fruit salad plate. It was mostly grapes, three very thin and tiny pieces of cantaloupe, maybe two or three strawberries cut up, and a very small scoop of chicken salad. For this they charged 10.99. Even if you loved purple grapes you couldn’t eat that many at once. In years past it truly was a fruit salad with watermelon, pineapple, and a nice portion of strawberries and cantaloupe. Very disappointed, it was always our go to place for a good quality meal. Other menu items have gone down in portion and taste as well.

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Iso Help
Iso Help
1 reviews
over 4 years ago
1 out of 5 stars

False Advertising on Website for Gift Cards

Advertised a $5 Bonus gift card on Father's Day with a $25 gift card purchase. I've got the screen shot. Purchased the card, never got the "bonus" and my customer service request has not been answered. What is with these businesses being allowed to do this kind of thing? Will go elsewhere from now on.

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Sharon Dixon
Sharon Dixon
1 reviews
over 4 years ago
2 out of 5 stars

Bob evans in benton harbor michigan was…sad

Bob evans in benton harbor michigan was so bad. They had hardly anyone in there and we waited and waited and finally was waited on. Ordered salad with our meal and got one, took about 45 min. To get our food. Lousy service.

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over 4 years ago
3 out of 5 stars

High Priced

The food here is really good, but priced insanely. Bacon and sausage are crazy high, 1$ per strip of bacon. 12$ for 12 pieces of bacon that's just plain bacon.

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Jeff h
Jeff h
1 reviews
over 4 years ago
1 out of 5 stars

Overpriced chicken skimpy pot pie

Overpriced chicken pot pie eyes with virtually no chicken with almost nothing inside.... Total waste of $10.... Go to the store and get Marie calendars or Boston market..... The new management kill this one

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Rosetta Hill
Rosetta Hill
1 reviews
over 4 years ago
5 out of 5 stars

Bob Evans Bowie MD

The Dynamic duo! Mrs. Lordess, and Mrs. Sarah never fails me providing exceptional service even when it's crazy busy. We came in to grab a bite and was a lil apprehensive about dining in due to a limited time to eat. Together these ladies sat us in a timely fashion then shortly after served our breakfast piping hot to perfection. Thank you ladies so much for helping me and my girls sneak away to grab breakfast with out going over our time limit.

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over 4 years ago
4 out of 5 stars

Bob Evans: THE REAL REVIEW.

Bob Evans in Waverly Ohio. Address: 50 Morningside Dr, Waverly, OH 45690 Today I have reviewed Bob Evans hand breaded chicken breast, with mac n cheese, rolls, and mashed potatoes. The service was really good, and the employees was really nice. Even though they wasn’t really busy they didn’t even come back over, and ask if we needed anything else. The chicken was a decadent, and crispy just the way I liked it. The buttery salty flavor was hitting different; I loved the chicken it was really juicy with a pop of flavor! The chicken was crispy, buttery, salty, and well cooked though!!! The mac n cheese had a weird taste like their wasn’t any cheesy taste to it. So to be said the mac n cheese didn’t have much flavor but just had a weird taste can’t explain the taste. The mashed potatoes and gravy was flavorful but it was missing something else in the potato’s like it needed more of a buttery flavor to it. The rolls was dry but had a good flavor to it the rolls was different than I remember it so I definitely think they have changed the recipe to it. The rolls how I used to remember it was better. After all I have reviewed this it was pretty good. 1-5 stars: The service was 4 stars, the rolls was 3 stars, the potatoes was 2 1/2 stars, the mac n cheese was 2 stars, and the chicken was a solid 4 1/2. So if you’re like me, and you like good service, and good food than this is the place for you I highly recommend it. 4 stars I can’t complain!!!! Side note please if you can go back to the old roll recipe I definitely would come in more often if you do. Thank you!

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Greylady
Greylady
1 reviews
over 4 years ago
1 out of 5 stars

Mothers Day

Mothers Day, taken out to our local Bob Evans, my Grandson, treated his mother and me great grand mother, his two children, to a Mothers Day treat, We actually went on Saturday, instead of Sunday. We arrived, and waited a hour , before we were called back, the young man didn't give us any meues, we then were put at a table, for 5 , no menus, we waited another, 20 minutes, finally a waitress came, she took are drink order, I personally ask her for menus, and silver ware, she left. She later came back, with drinks, we told her we had no menus, I ask for water to be bought, she brought it , to me alone, not everyone, then I told her we didn't have menus , we have no sliver ware, no rolls, nothing , this was 20 minutes later, she brought us 2 rolls and butter on separate plates, we ate that , minutes passed by, another waitress came and we ask for more bread, and menus, we finally got to order our food, I am 74 and know dressing , the dressing was dry and hard, it to me tasted like Stove Top, Gravy about 2 tablespoons, Now , my grandson ordered a sirloin steak, when it came the steak was about 1 inch thick , looked like a Hamburger patty, My little grandson had a Hamburger, and Fries, I think his meal was good. What has happened to Bob Evans Restaurants, Used to be the best place to get Home Made food, BOB would be ashamed.

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Jesy E
Jesy E
1 reviews
over 4 years ago
3 out of 5 stars

Quality but disappointing

We ordered family size cobb salad clearly because we had multiple members to feed. Quality of salad was great, however, there were four skinny pieces of chicken strips. Wow that is on a regular size one person meal. No egg at all. The amount of bacon for all you bacon lovers was at least a cup. Unfortunately its called chicken cobb salad , not bacon cob … Will never order anything unless small single serving again. More than likely wont return.

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over 4 years ago
5 out of 5 stars

Bob Evans is my favorite restaurant!

I love Bob Evans, it is my favorite restaurant. The food is always cooked and prepared well and the customer service is great! I would definitely recommend it!

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Ed
Ed
1 reviews
over 4 years ago
2 out of 5 stars

We ate at the Bob Evans restaurant in Jacksonville Fl.

We ate at the Bob Evans restaurant in Jacksonville Florida today on mother's day. I thought we might have to wait to be seated but I guess we beat the PM crowd because we where seated immediately. We ordered our drinks and placed our food order. My wife ordered a side salad which came promptly. Then 45 minutes later we flaged down our waitress and ask about our food. She brought us some rolls and refilled our drinks. 40 minutes later she brought us our food. The food was very good or we would have given one star. We are very disapointed with the service. I might add the poor service wasn't because of being busy or shortage of waite staff. I counted 9 empty tables around us.

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Kathleen
Kathleen
1 reviews
over 4 years ago
1 out of 5 stars

Just picked up 3 dinners at Bob Evans…

Just picked up 3 dinners at Bob Evans South Lansing and it was NOT a good experience!!! Chopped steak was overdone, no gravy for mashed potatoes, paid an extra $2 for pie that was not there!!! Hardly any mushrooms or onions on the chopped steak!!!! UGH! not a good time!!

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