AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

Pleasant

Pleasant, professional delivery, on time and pleased too with the quality of the product I purchased.

Helpful?
4 months ago
5 out of 5 stars

Fantastic all round experience

Fantastic all round experience. Kept upto date with delivery and delivery times and driver rang when nearby. Carried item into the house. Very polite delivery driver.

Helpful?
4 months ago
5 out of 5 stars

First class

On time friendly guys.Helpful and careful,would commend them

Helpful?
Alice Saccone
Alice Saccone
1 reviews
4 months ago
5 out of 5 stars

Delivery guys made my experience

Delivery guys made my experience! Helped with bringing the sofa upstairs and was on time. Customer service made me aware of the delivery date and tried to expedite the delivery for me as we’d just moved house. Sofa was easy to put together and looks lovely in our lounge

Helpful?
4 months ago
5 out of 5 stars

The lads were delivering a 4.3 metre…

The lads were delivering a 4.3 metre kayak. They were exceptional as the put it exactly where I needed it, without any issue. Very accommodating, friendly and helpful.

Helpful?
4 months ago
5 out of 5 stars

Great experience

Great experience, given a time window the night before, got a call 45 minutes before they were due to arrive and the drivers took care to deliver my items to the correct room. Only gripe was that I got an email asking if I wanted to pay £35 to chose when my delivery time shot would be before I knew what the plan was, so ideally an afternoon slot would have been perfect. Decided to risk it and not pay to book an afternoon slot but thankfully it came in the afternoon anyway.

Helpful?
Emma Worsley
Emma Worsley
1 reviews
4 months ago
5 out of 5 stars

Delivery guys were very polite …

Delivery guys were very polite Delivered the sofas to the room of our choice very friendly

Helpful?
4 months ago
4 out of 5 stars

Great service

Great service

Helpful?
 Noeline
Noeline
1 reviews
4 months ago
5 out of 5 stars

No complaints

No complaints, delivery was smooth, sofa was exactly as pictured came well packaged and was taken care of properly 10/10 highly recommend

Helpful?
Alex Machell
Alex Machell
1 reviews
4 months ago
5 out of 5 stars

Excellent service and communication

Excellent service and communication, friendly drivers.

Helpful?
Angel
Angel
1 reviews
4 months ago
5 out of 5 stars

It was fast and efficient!

It was fast and efficient!

Helpful?
richard smith
richard smith
1 reviews
4 months ago
1 out of 5 stars

Very rude

Very rude, awful experience

Helpful?
Jeanne
Jeanne
1 reviews
4 months ago
5 out of 5 stars

Excellent promt delivery service.

Excellent promt delivery service. The delivery driver kept me updated on delivery time, and my parcel arrived within a couple of days of ordering.

Helpful?
Magcustomer
Magcustomer
1 reviews
4 months ago
5 out of 5 stars

Good experience…

Was told delivery date the day before and had call off driver when half an hour away and delivery driver was very polite and helpful

Helpful?
NEIL BOND
NEIL BOND
1 reviews
4 months ago
5 out of 5 stars

Friendly and on time

Friendly and on time

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Timely delivery

Timely delivery. Friendly and helpful team delivered heavy and bulky package in perfect condition.

Helpful?
4 months ago
5 out of 5 stars

Smooth Delivery

Smooth Delivery Accurate tracking details and timescale of delivery. Item unpacked and checked over carefully with packaging taken away. Delivery team helpful and care taken navigating our home.

Helpful?
Huw Roberts
Huw Roberts
1 reviews
4 months ago
5 out of 5 stars

Great delivery driver

Great delivery driver. Did her very best to accommodate in a tricky area.

Helpful?
4 months ago
5 out of 5 stars

Very good communication around delivery…

Very good communication around delivery times;

Helpful?
M Woodward
M Woodward
1 reviews
4 months ago
5 out of 5 stars

Good contact throughout the delivery…

Good contact throughout the delivery process and helpful delivery guys

Helpful?

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