AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
Dave Bush
Dave Bush
1 reviews
4 months ago
5 out of 5 stars

Fabulous service

Fabulous service, prompt and informative about the time of delivery. Due to my wife's recent surgery the guys went the extra mile and brought the items into the house for is which was much appreciated.

Helpful?
Martin Sharpe
Martin Sharpe
1 reviews
4 months ago
5 out of 5 stars

Great service

AIT delivered a recliner chair for my Dad the day after purchase. They phoned 40 mins ahead of delivery. Chair was carefully taken to my Dad's flat and they kindly helped me take his old sofa down in the lift for disposal collection. Thank you!

Helpful?
Shirley Lamb
Shirley Lamb
1 reviews
4 months ago
5 out of 5 stars

Kept informed from ordering to…

Kept informed from ordering to delivery. Arrived on time and the delivery team were very professional. A great all round experience.

Helpful?
Kacper
Kacper
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service, would recommend it

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Andrew Lyall
Andrew Lyall
1 reviews
4 months ago
4 out of 5 stars

A lot better than last time

A lot better than last time. Arrived on time, undamaged, with a phone call just prior to delivery. Took the previously damaged item away no problem.

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Fast delivery

Fast delivery, good tracking, friendly drivers.

Helpful?
GB
GB
1 reviews
4 months ago
5 out of 5 stars

Efficient and on time

Efficient and on time, drivers very polite

Helpful?
Rafael A.
Rafael A.
1 reviews
4 months ago
5 out of 5 stars

Number 10 out of 10

I received the item when I was told in the email perfect condition and service

Helpful?
4 months ago
5 out of 5 stars

Very pleased,guys very helpful

Very pleased,guys very helpful

Helpful?
Anthony
Anthony
1 reviews
4 months ago
5 out of 5 stars

First class and courteous service

I received an email from the company detailing a 2 hour delivery window. The driver called 30 minutes before arriving to confirm they were close. The large package was delivered courteously all the way inside the house. First class and courteous service.

Helpful?
Susan Katzler
Susan Katzler
1 reviews
4 months ago
1 out of 5 stars

I had booked white glove service

I had booked white glove service! They left my delivery on my front grass. Would never use again

Helpful?
NM
NM
1 reviews
4 months ago
5 out of 5 stars

Excellent experience and incredibly…

Excellent experience and incredibly helpful. There was no need for them to help me take out an old, very heavy appliance but the team nonetheless was very happy to do so. That just doesn't happen these days and I was shocked at how the AIT team went out of their way to make life a bit easier for their customer - me! Punctual, Professional, Top Class Manners and Brilliant Support!

Helpful?
NAMK
NAMK
1 reviews
4 months ago
5 out of 5 stars

I caught a great offer online

I caught a great offer online, the products were delivered on the date and time selected, great customer service. Thank you! 👍

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

On time

On time, friendly, efficient.

Helpful?
Iram Ali
Iram Ali
1 reviews
4 months ago
1 out of 5 stars

Drivers are really rude and unkind.

Drivers are really rude and unkind. So disappointed

Helpful?
Diana Brown
Diana Brown
1 reviews
4 months ago
5 out of 5 stars

It really was a perfect delivery

It really was a perfect delivery. I was kept informed. It arrived dead on time and the 2 delivery gentleman were so very friendly, polite and helpful. Other delivery companies don't come close to this one for good service.

Helpful?
Graham  Harvey
Graham Harvey
1 reviews
4 months ago
5 out of 5 stars

On time very good

On time very good

Helpful?
cherry
cherry
1 reviews
4 months ago
5 out of 5 stars

Very fabulous service

The staff delivered the product punctually and he helped to put my big and heavy stuff into my house. Thx a lot

Helpful?
4 months ago
5 out of 5 stars

Super very nice guys

Super very nice guys

Helpful?
big lacas
big lacas
1 reviews
4 months ago
5 out of 5 stars

Delivery was on time and the 2 guys…

Delivery was on time and the 2 guys were great. Brilliant 5 star service. *****

Helpful?

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