AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Delivery was fast,arrived earlier than…

Delivery was fast,arrived earlier than expected. Would order again

Helpful?
W G
W G
1 reviews
4 months ago
2 out of 5 stars

Should have been delivered 1/8..advised…

Should have been delivered 1/8..advised 2 hours before scheduled time on 1/8 it wasn't being delivered until 2/8..

Helpful?
Alan
Alan
1 reviews
4 months ago
5 out of 5 stars

Kept me updated on delivery time

Kept me updated on delivery time, delivered with care, friendly and professional.

Helpful?
4 months ago
5 out of 5 stars

TWO LOVELY DELIVERYY LADS,GREAT SENSE…

TWO LOVELY DELIVERYY LADS,GREAT SENSE OF HUMOR AND VERY HELPFUL

Helpful?
Simon Hawkes
Simon Hawkes
1 reviews
4 months ago
3 out of 5 stars

Driver would not take to front door

Driver would not take to front door

Helpful?
James Bolton
James Bolton
1 reviews
4 months ago
5 out of 5 stars

Good communication

Good communication, very helpful at point of delivery..

Helpful?
4 months ago
4 out of 5 stars

Kept me well informed

Kept me well informed but arrived 90 minutes before the 2 hour window and didnt call before. Fortunately I was home. Nice guys brought it in carefully and left it where I asked.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Good delivery company kept updated with…

Good delivery company kept updated with plenty of texts and emails. What more do you want?

Helpful?
Tracie Howard
Tracie Howard
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service, delivery guy I had was so efficient & polite, kept me informed of my expected delivery throughout, handled my large tv with extreme care, & best if all not only carried my tv inside but also asked where I would like it placed in my lounge, so it would be minimal hassle for me to move it to where it would be eventually placed (in my lounge) absolutely would have this company deliver any item to my home & I would highly recommend this company to anyone, 1st class service throughout

Helpful?
John Lindsay
John Lindsay
1 reviews
4 months ago
5 out of 5 stars

The driver called as per the email to…

The driver called as per the email to say how long he would be to make the delivery

Helpful?
Jax
Jax
1 reviews
4 months ago
5 out of 5 stars

Great service

Kept informed on their app. Delivery guys were pleasant, polite and professional.

Helpful?
J M
J M
1 reviews
4 months ago
5 out of 5 stars

Great delivery experience

Delivery arrived earlier than expected on day and driver was polite and efficient. Good Communication via email and telephone

Helpful?
danielle
danielle
1 reviews
4 months ago
5 out of 5 stars

Very quick

Very quick, efficient, good customer service and went beyond

Helpful?
Jane E Vernon
Jane E Vernon
1 reviews
4 months ago
3 out of 5 stars

Delivered on the correct day

Delivered on the correct day. I was called to say delivery would be within 1 hour, but it did take 2 hours. Delivery staff were polite.

Helpful?
4 months ago
4 out of 5 stars

Schedule on time able to track order

Schedule on time able to track order

Helpful?
Mrs Twist
Mrs Twist
1 reviews
4 months ago
5 out of 5 stars

Very friendly driver who was very…

Very friendly driver who was very particular with delivery.

Helpful?
Jeanie McLean
Jeanie McLean
1 reviews
4 months ago
5 out of 5 stars

Delivery

Here in time and delivered by a polite young man

Helpful?
Kira Guest
Kira Guest
1 reviews
4 months ago
5 out of 5 stars

Time slot given and delivered on time

Time slot given and delivered on time, item was heavy so they brought it in which was fab

Helpful?
4 months ago
5 out of 5 stars

They did a great job and very helpful

They did a great job and very helpful, and quick

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great delivery kept me informed when…

Great delivery kept me informed when they was near my home.

Helpful?

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