AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Very helpful

Very helpful, patient and on time

Helpful?
David Chaplin
David Chaplin
1 reviews
4 months ago
5 out of 5 stars

Really polite and friendly.

Really polite and friendly.

Helpful?
ALISON COOPER
ALISON COOPER
1 reviews
4 months ago
5 out of 5 stars

Arrived on time well within delivery…

Arrived on time well within delivery slot. Rang ahead and notified of arrival time. Polite friendly delivery people

Helpful?
JO
JO
1 reviews
4 months ago
5 out of 5 stars

quick and easy

quick and easy

Helpful?
Wendy Newton
Wendy Newton
1 reviews
4 months ago
5 out of 5 stars

AITHD Service.

The delivery team G.S.T.1 were on time, very polite and put the mattress we had ordered where we needed it. The whole company, from start to finish, were extremely good.

Helpful?
Jane Burton
Jane Burton
1 reviews
4 months ago
5 out of 5 stars

Delivery of American fridge freezer

Great communication. The 2 delivery men arrived when they said they would and were very proffessional. It wasn't a straight forward delivery but the guys sorted it.

Helpful?
Toby
Toby
1 reviews
4 months ago
5 out of 5 stars

Delivery guys very polite

Delivery guys very polite. Gave us advanced notice of time. They also delivered the TV into our Lounge.

Helpful?
Lindsey
Lindsey
1 reviews
4 months ago
5 out of 5 stars

I was very pleased with the delivery.

I was very pleased with the delivery. We were given a two hour time slot and the driver also phoned to give us more exact time. The delivery men brought the furniture in to where I requested in the house and were very pleasant.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Helpful and very polite

Helpful and very polite

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great 👍

Great 👍 The driver called twice to let me know what time he would be there . Both guys helped me into the house with boxes and were very nice .

Helpful?
gary staples
gary staples
1 reviews
4 months ago
5 out of 5 stars

Excellent service by Alfred

Excellent service by Alfred, thank you.

Helpful?
Les Cross
Les Cross
1 reviews
4 months ago
5 out of 5 stars

Kept me informed and delivered on time.

Kept me informed and delivered on time.

Helpful?
Steven
Steven
1 reviews
4 months ago
5 out of 5 stars

Delivery of mobility scooter

Very prompt, helpful and polite

Helpful?
petzone
petzone
1 reviews
4 months ago
5 out of 5 stars

Excellent delivery

Excellent delivery. On time, helpful and polite staff, cannot fault.

Helpful?
Jane
Jane
1 reviews
4 months ago
5 out of 5 stars

It was refreshing to have a delivery…

It was refreshing to have a delivery company be able to keep you up to date with the times of the delivery and actually stick to it. Really helpful, thank you!

Helpful?
Tim Pike
Tim Pike
1 reviews
4 months ago
1 out of 5 stars

My order turned up 3hours late and know…

My order turned up 3hours late and know body let me know, I had to call them

Helpful?
4 months ago
5 out of 5 stars

They arrived on time and where polite…

They arrived on time and where polite and polite for

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Delivered on time

Delivered on time

Helpful?
T Ashley
T Ashley
1 reviews
4 months ago
5 out of 5 stars

Chaps were very helpful and polite

Chaps were very helpful and polite

Helpful?
customer
customer
1 reviews
4 months ago
1 out of 5 stars

Awful Experience

Your people were very rude and had bad communication skills. They also took my brand new TV box along with the TV trade because they needed a box to pack up the old TV. The LG website never said to pack up the TV so I don't even know if it was allowed to take the new box with them. I needed the box to install the TV so it made it even more difficult to install my brand new TV. Overall terrible service.

Helpful?

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