AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

great 2 person delivery with tracking…

great 2 person delivery with tracking to help understand when delivery would happen. Clear window with contact from driver advising exact time. Goods arrived undamaged and friendly crew.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

It was quite difficult to determine…

It was quite difficult to determine that I could reschedule my delivery time. I was told that I will be contacted a night before, but did not get any call so good that I reached out to customer service on chat, else i would have paid for the rescheduling. Apart from that, everything was great. 4 stars

Helpful?
Steve B
Steve B
1 reviews
4 months ago
1 out of 5 stars

Service not as described.

Service not as described in store, drivers were in such a rush, didn't take packaging, as it is policy to leave it, yet stated on paperwork. Not worth the extra paid for 'premium' service. Would just have normal free delivery next time.

Helpful?
4 months ago
5 out of 5 stars

Heavy toolbox delivery

Arrived when advised. Goods delivered in good order with care.

Helpful?
Michael Dean
Michael Dean
1 reviews
4 months ago
5 out of 5 stars

Good

Good, reliable, friendly service

Helpful?
Rita Farrant
Rita Farrant
1 reviews
4 months ago
5 out of 5 stars

Very good

Done exactly what I wanted,nothing to much trouble

Helpful?
4 months ago
5 out of 5 stars

Next day delivery and in estimated time

Next day delivery and in estimated time

Helpful?
4 months ago
5 out of 5 stars

They arrived in good time

They arrived in good time phone before took it into and very polite

Helpful?
Andrea Wray
Andrea Wray
1 reviews
4 months ago
5 out of 5 stars

Really good service

Really good service. On time and called ahead of delivery.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Your delivery drivers are a credit to…

Your delivery drivers are a credit to your company, they were very friendly and polite.

Helpful?
William
William
1 reviews
4 months ago
5 out of 5 stars

Very good service both guys were polite…

Very good service both guys were polite and did all the carrying good time plenty warning thank you again

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

All over Good

All over Good

Helpful?
Glenn Morgan
Glenn Morgan
1 reviews
4 months ago
5 out of 5 stars

Bed delivery…

STEFAN and his colleague were very courteous friendly and careful when they delivered the bed and mattress on 1st August.

Helpful?
4 months ago
5 out of 5 stars

the delivery men were cheerful and…

the delivery men were cheerful and helpful

Helpful?
Paul
Paul
1 reviews
4 months ago
4 out of 5 stars

Eventually found address despite…

Eventually found address despite extensive written advice

Helpful?
Peter Dixon
Peter Dixon
1 reviews
4 months ago
5 out of 5 stars

On time and phone call before delivery

On time and phone call before delivery. Item brought right to the door. Excellent service.

Helpful?
4 months ago
5 out of 5 stars

arrived on time

arrived on time

Helpful?
Dilberts Dad
Dilberts Dad
1 reviews
4 months ago
5 out of 5 stars

AIT Home Delivery Service

Driver was very polite and helpful when delivering my TV

Helpful?
JOHN MCBRIDE
JOHN MCBRIDE
1 reviews
4 months ago
1 out of 5 stars

I booked Friday delivery slot

I booked Friday delivery slot. Took a day of work at a loss of earnings to be here and the delivery did not turn up. did not come to the following Tuesday. On the Tuesday i was awaked in bed by delivery men ringing me at 6.51am to say delivery would be with me in 90 minutes. Was not amused. Not very professional to ring someone at 6.51am

Helpful?

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