AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
Timbo
Timbo
1 reviews
4 months ago
5 out of 5 stars

Good delivery

The driver called me 30 minutes before delivery. The delivery was on time. The driver was courteous.

Helpful?
Bruce Redhead
Bruce Redhead
1 reviews
4 months ago
5 out of 5 stars

TV stand

We placed the order for the TV stand and it came very promptly and was in good condition we are very happy with AIT Home delivery UK Ltd.

Helpful?
Boris
Boris
1 reviews
4 months ago
5 out of 5 stars

Excellent Service – Faultless from Start to Finish!

Really impressed with the delivery service. The drivers were efficient, polite, and courteous throughout. I received a call when they were 30 minutes away, which was a great touch, and I was also able to track the delivery in real time. My parcel arrived in perfect condition and clearly handled with care. I honestly couldn’t fault the experience—extremely pleased and would happily recommend!

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Ian Allden
Ian Allden
1 reviews
4 months ago
1 out of 5 stars

Late delivery, poor communication just awful!

Late delivery, poor communication. No phone call prior to delivery. Called them and they said they would be 40mins turned up 2 hrs later awful!

Helpful?
Kate Vayle
Kate Vayle
1 reviews
4 months ago
5 out of 5 stars

Delivered on time with great care

Delivered on time with great care. Communication fantastic, highly recommend

Helpful?
T Lowe
T Lowe
1 reviews
4 months ago
5 out of 5 stars

Excellent communication

Excellent communication, done right first time on time - in fact, perfect! Thanks

Helpful?
Shirley
Shirley
1 reviews
4 months ago
5 out of 5 stars

Good service on time ,very helpful

Good service on time ,very helpful

Helpful?
4 months ago
5 out of 5 stars

Friendly staff & delivered on time as…

Friendly staff & delivered on time as pre arranged

Helpful?
Mrs S
Mrs S
1 reviews
4 months ago
5 out of 5 stars

Clear and accurate information

Informed me about delivery time and gave update regarding my order. I was given a two hour time slot and was also able to track my order. Very efficient delivery.

Helpful?
Omar Riaz
Omar Riaz
1 reviews
4 months ago
5 out of 5 stars

Very fast delivery service

Very fast delivery service. Polite driver and friendly service. Highly recommend!

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J Caldwell
J Caldwell
1 reviews
4 months ago
5 out of 5 stars

Problem free experience.

Delivery was well informed and I was kept up to date with info as well as a call close to the scheduled time which was as originally communicated. Package delivered with care and from a friendly team.

Helpful?
Juliet
Juliet
1 reviews
4 months ago
5 out of 5 stars

Good communication along the way.

Good communication along the way.

Helpful?
Miss d
Miss d
1 reviews
4 months ago
5 out of 5 stars

Great service

Great service

Helpful?
Rob Mooney
Rob Mooney
1 reviews
4 months ago
2 out of 5 stars

Very late delivery

Received email the night before for a 7:54 to 9:54 delivery. Got another message the next morning at 9:55 saying they were running 2 hours late. Checked the tracker and the item had only been loaded on the delivery van at 9:55, so it was never going to be here within the time slot. It finally arrived around 13:40. Nearly 4 hours late. Completely wasted my day. Don’t understand having to pick a time slot and then not stick anywhere near it. That said, the delivery guys were very polite and apologetic for being late but listening to them they had way to many deliveries to cover on the day.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

They kept me informed about the status…

They kept me informed about the status of the package. They even called before coming

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Men very polite

Men very polite. Delivery on time.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Brilliant

Friendly, on time and communicated on their way

Helpful?
James
James
1 reviews
4 months ago
5 out of 5 stars

Arrived on time

Arrived on time

Helpful?
Mrs A James
Mrs A James
1 reviews
4 months ago
5 out of 5 stars

Efficient delivery

Delivery on time. Couriers were polite and friendly. Efficient service. Carried heavy item in carefully .

Helpful?
4 months ago
4 out of 5 stars

Very helpful delivered to the room…

Very helpful delivered to the room requested although a little late

Helpful?

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