AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Tim
Tim
1 reviews
4 months ago
5 out of 5 stars

Excellent delivery of my item

Excellent delivery of my item. Very good updates of when your delivery will be and an updated map of where the delivery van is. The delivery driver also gives a phone call when you are the next delivery. They help to get the item to where you want it. All round excellent service

Helpful?
Mr Mahmood
Mr Mahmood
1 reviews
4 months ago
5 out of 5 stars

Very good staff

Very good staff. They called me before arriving. Job done properly

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Cath May
Cath May
1 reviews
4 months ago
3 out of 5 stars

We were told to make sure that 2 people…

We were told to make sure that 2 people carried this item, it would be a two man delivery and to keep the item upright. When it was delivered only one delivery driver was present and carried the product on his shoulder.

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4 months ago
5 out of 5 stars

Professional

Delivery people were efficient and well mannered. Very helpful

Helpful?
4 months ago
5 out of 5 stars

Kept in touch on delivery time

Kept in touch on delivery time

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Mr T Steward
Mr T Steward
1 reviews
4 months ago
4 out of 5 stars

The staff were polite arrived on time…

The staff were polite arrived on time and assembled the chair efficiently. They did not know how to put batteries in the backup box which I asked to be done. Overall pleased.

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Jason Lloyd
Jason Lloyd
1 reviews
4 months ago
5 out of 5 stars

Great delivery experience

Great delivery experience. Good, clear communication before-hand. Arrived exactly on time and were very friendly and customer-focused.

Helpful?
4 months ago
5 out of 5 stars

Good experience

Good experience. They were really helpful

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rich
rich
1 reviews
4 months ago
5 out of 5 stars

Excellent

Excellent Prompt diligent and courteous delivery

Helpful?
jeff
jeff
1 reviews
4 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service delivered within timeslot they gave and as my dad's disabled they brought it in and set in living room..Thankyou 👍

Helpful?
4 months ago
5 out of 5 stars

Very friendly professional who…

Very friendly professional who installed and very helpful.

Helpful?
4 months ago
5 out of 5 stars

Perfect transaction

Perfect transaction, great communication and smooth delivery, thanks

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Anthony King
Anthony King
1 reviews
4 months ago
5 out of 5 stars

ery helpful guy installed tv

Very helpful guy installed tv

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Mr Lloyd Katz
Mr Lloyd Katz
1 reviews
4 months ago
5 out of 5 stars

Timely delivery in right size

Timely delivery in right size. Quality is exceptional

Helpful?
4 months ago
5 out of 5 stars

Chest of drawers

Delivery was on time and handled with care and I was very pleased with the service

Helpful?
C Carter
C Carter
1 reviews
4 months ago
5 out of 5 stars

Excellent Delivery

The regular communication updating me on the status of delivery was helpful. Having a 2 hour window was also great. The tracker was excellent as I could see where the driver was and which slot they were on. The delivery was well within the time slot.

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Gerry H
Gerry H
1 reviews
4 months ago
5 out of 5 stars

First class delivery service.

Great communications both from admin and the drivers, bang on time delivery with a 30 min pre delivery phone call. Quality service 100% recommended.

Helpful?
Ohis
Ohis
1 reviews
4 months ago
5 out of 5 stars

Order was promptly delivered

Order was promptly delivered

Helpful?
Sue Anderson
Sue Anderson
1 reviews
4 months ago
5 out of 5 stars

Great service and excellent communication!

Great service and excellent communication - emails previous day advising delivery time slot, phone call prior to delivery. Two man delivery, on time, pleasant and polite delivery men, furniture delivered to the room requested, as promised. One of the best delivery experiences I have had recently.

Helpful?
Mary m
Mary m
1 reviews
4 months ago
2 out of 5 stars

The delivery was four hours late

The delivery was four hours late . I was warned they were running late but it was fully dark by the time they arrived. Staff were helpful and polite but had they really been on the road from 8am to past 9pm ? Is this even legal?

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