AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
4 months ago
5 out of 5 stars

good service

good service, kept calling to update ETA crew GST1

Helpful?
4 months ago
5 out of 5 stars

Our place is difficult to get at and…

Our place is difficult to get at and most delivery drivers do not follow the directions given.

Helpful?
John
John
1 reviews
4 months ago
5 out of 5 stars

Very helpful delivery driver

Very helpful delivery driver

Helpful?
4 months ago
5 out of 5 stars

Tom was very polite

Tom was very polite

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Teresa
Teresa
1 reviews
4 months ago
5 out of 5 stars

Great experience with AIT

I had to change the delivery date and called customer service who was helpful and polite. I was kept up to date with delivery details via text and email. Great experience with AIT. Thank you!

Helpful?
David
David
1 reviews
4 months ago
5 out of 5 stars

Delivery as scheduled

Delivery as scheduled, delivered over threshold. Updated and tracking before delivery.

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Graham
Graham
1 reviews
4 months ago
5 out of 5 stars

Delivered on time in atrocious conditions

Just to say a huge thank you to your delivery guys today. Atrocious weather and an accident to slow them down, but they kept me up todate on their journey, still arrived in their allotted time frame pleasant on arrival A credit to your company Cheers

Helpful?
John
John
1 reviews
4 months ago
5 out of 5 stars

Effortlessly received

With no effort on my part, I was kept well informed of estimated delivery and progress. Delivered as estimated with courtesy call shortly beforehand. No issues with quality and no damage.

Helpful?
Artem Chymbai
Artem Chymbai
1 reviews
4 months ago
5 out of 5 stars

Efficient, professional

Quick and easy. Updated me before they arrive throughout the day

Helpful?
4 months ago
5 out of 5 stars

Perfect

Time and accurate

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Ray Fenn
Ray Fenn
1 reviews
4 months ago
5 out of 5 stars

Friendly and helpful driver.

Friendly and helpful driver.

Helpful?
Stone
Stone
1 reviews
4 months ago
5 out of 5 stars

everything is fine

everything is fine, fast and accurate, nothing broken .

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

As time stated friendly polite good…

As time stated friendly polite good service

Helpful?
AK
AK
1 reviews
4 months ago
5 out of 5 stars

Excellent Communication

I was kept in the loop with each stage of the order and was called on the day 30 minutes before the collection. Brilliant service!

Helpful?
4 months ago
5 out of 5 stars

Great communication.

Great communication.

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great communication and delivered…

Great communication and delivered earlier than expected

Helpful?
4 months ago
5 out of 5 stars

Delivery on time and helpful and polite…

Delivery on time and helpful and polite driver

Helpful?
Pete
Pete
1 reviews
4 months ago
5 out of 5 stars

Replacement TV delivery - Excellent service

The delivery service was excellent. I got a call an hour before saying my delivery was going to be earlier and was that ok. This really suited me and the staff who delivered were really friendly, polite and efficient and a credit to AIT. Thanks for providing such excellent customer service.

Helpful?
Christopher
Christopher
1 reviews
4 months ago
3 out of 5 stars

Our ait delivery

The young lady who telephoned was fine the guy she was with I think wished he could have been somewhere rlse

Helpful?
4 months ago
1 out of 5 stars

Ordered a mobility scooter for my…

Ordered a mobility scooter for my terminally I'll mother to get her out and to appointments. First delivery date they went to the wrong place. Then couldn't get it back to depo in time for the nx delivery date! The day of delivery it wasn't until 8pm so another full day unable to get mum out and missed appointment. Do NOT recommend

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