AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
4 months ago
5 out of 5 stars

Polite and efficient.

Polite and efficient.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Courteous and helpful

Courteous and helpful

Helpful?
4 months ago
5 out of 5 stars

Great Delivery

Delivered very well and very polite

Helpful?
customer
customer
1 reviews
4 months ago
1 out of 5 stars

Awful

Awful - feedback given direct to John Lewis Customer Relations.

Helpful?
4 months ago
5 out of 5 stars

Company contacted me to let me know my…

Company contacted me to let me know my package was on it's way, gave me plenty of notice, so was able to have someone waiting for the package. Driver helpful and courteous.

Helpful?
4 months ago
5 out of 5 stars

Delivered on time

Delivered on time

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Delivery was on time smooth

Delivery was on time smooth; couriers polite and very helpful.

Helpful?
4 months ago
5 out of 5 stars

Prompt delivery!

Great communication prior to delivery and prompt delivery.

Helpful?
customer
customer
1 reviews
4 months ago
1 out of 5 stars

Awful service

Awful service

Helpful?
4 months ago
5 out of 5 stars

Delivered within stated deadline

Delivered within stated deadline. Courteous and helpful deliverers .

Helpful?
4 months ago
5 out of 5 stars

Delivery Experience

The guys gave ma a call advising me on estimated delivery time which was spot on they were polite and carried my Two items into the property and placed where I asked without any fuss or issue. Great service.

Helpful?
customer
customer
1 reviews
4 months ago
1 out of 5 stars

The crew turned up and promptly dropped…

The crew turned up and promptly dropped the brand new fridge freezer off of their trolley and caused damage to the side and who knows to the internal parts. Have to organise replacement direct with manufacturer. And I paid for installation of the washing machine that they didn’t do. They seemed in a rush, took a look and said it wouldn’t reach. It did reach once I had done it myself later that night. All exacerbated by a language barrier. It was a shambles.

Helpful?
Sally
Sally
1 reviews
4 months ago
5 out of 5 stars

Delivered on time

Delivered on time, professional friendly service, taken to the back garden as we requested when asked

Helpful?
4 months ago
5 out of 5 stars

Very pleased with Communication

Very pleased with communication and delivery

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Information given throughout

Information given throughout, and kept updated. Driver and drivers mare, very curtious, polite. Came on time.

Helpful?
Ed
Ed
1 reviews
4 months ago
5 out of 5 stars

great communication

great communication

Helpful?
Mrs Mahmood
Mrs Mahmood
1 reviews
4 months ago
4 out of 5 stars

Delivery drivers were very helpful

Friendly and helpful driver

Helpful?
John Beattie
John Beattie
1 reviews
4 months ago
5 out of 5 stars

Great professional service

Great professional service

Helpful?
Dragz
Dragz
1 reviews
4 months ago
5 out of 5 stars

Big radiator

Quick efficient delivery

Helpful?
Mrs Brierley
Mrs Brierley
1 reviews
4 months ago
5 out of 5 stars

Delivered on time with care.

Delivered on time with care.

Helpful?

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