AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
4 months ago
1 out of 5 stars

Poor experience

Dirty shoes and no white gloves as advertised. Dirty hands and a filthy dirty old van.

Helpful?
4 months ago
5 out of 5 stars

Excellent!

The two people who delivered were early after warning me. Polite, friendly, helpful and efficient. I would recommend them! Thank you Mark and Kevin!

Helpful?
Roy
Roy
1 reviews
4 months ago
5 out of 5 stars

They kept in touch very good

They kept in touch very good

Helpful?
Mark Badham
Mark Badham
1 reviews
4 months ago
5 out of 5 stars

Great delivery

Great delivery

Helpful?
MSDIANEHOOKS
MSDIANEHOOKS
1 reviews
4 months ago
5 out of 5 stars

Fast efficient and friendly service…

Fast efficient and friendly service would definately reccommend

Helpful?
David French
David French
1 reviews
4 months ago
5 out of 5 stars

Delivered early and driver was polite…

Delivered early and driver was polite and courteous.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Excellent

Excellent service

Helpful?
Nigel Pittman
Nigel Pittman
1 reviews
4 months ago
5 out of 5 stars

All good

Got a time slot the night before, the 2men were very friendly and helpful and turned up on time, great 👍

Helpful?
Pauline
Pauline
1 reviews
4 months ago
5 out of 5 stars

Excellent cheerful service despite…

Excellent cheerful service despite Storm Floris. Kept informed of scheduled expected delivery slot and on time. Hats off to them in the atrocious weather.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

I was well informed it on time quick an…

I was well informed it on time quick an easy

Helpful?
Peachey
Peachey
1 reviews
4 months ago
5 out of 5 stars

Communication was excellent

Communication was excellent, knew exactly when it would arrive and kept up to date, including phone call when they were half an hour away.

Helpful?
4 months ago
5 out of 5 stars

Delivered on time

Delivered on time. Now up and running very comfortable thanks for quick delivery.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Quick and efficient

Quick and efficient

Helpful?
Angela
Angela
1 reviews
4 months ago
5 out of 5 stars

Arrived well within the time frame

Arrived well within the time frame I was given, item carried to the door, very helpful, got a phone call half an hour before they arrived.

Helpful?
Helen
Helen
1 reviews
4 months ago
3 out of 5 stars

Not delivered within slot

Unhappy that despite being given a slot, the order came 1.5 hours outside that slot. It was lucky someone was home! Also, the 2 man delivery was one poor driver who had to struggle upstairs with the boxes himself as I am pregnant and couldn't help.

Helpful?
Alan Osborne
Alan Osborne
1 reviews
4 months ago
5 out of 5 stars

we were kept up to date with the…

we were kept up to date with the expected arrival of goods.

Helpful?
MK
MK
1 reviews
4 months ago
5 out of 5 stars

Great delivery and polite staff

Kevin and his mate delivered our super king mattress from Costco. I was kept informed about the delivery timings well beforehand. Both, Kevin and his mate delivered the mattress upstairs and taken good care not to scratch walls and doors etc. they were very polite throughout.

Helpful?
Ms zihni
Ms zihni
1 reviews
4 months ago
5 out of 5 stars

👍 Was informed when arriving on time very…

Was informed when arriving on time very polite delivery drivers and were needed to be

Helpful?
4 months ago
5 out of 5 stars

gd delivery company

kept me up to date on where they was and very polite

Helpful?
4 months ago
5 out of 5 stars

Everyone is so friendly

Everyone is so friendly

Helpful?

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