AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
4 months ago
1 out of 5 stars

3 occasions they failed to deliver

3 occasions they failed to deliver. 1st time they said the seller didn't have a weekend delivery scheme with them, which seller disputed. 2nd booking was cancelled as they misplaced the item and 3rd attempt they had managed to ship the item back to London instead. Seller finally had to send a new item and on 4th attempt this was received.

Helpful?
Linda Marr
Linda Marr
1 reviews
4 months ago
5 out of 5 stars

They delivered my parcel exactly where…

They delivered my parcel exactly where I requested.

Helpful?
Simon Cameron
Simon Cameron
1 reviews
4 months ago
5 out of 5 stars

Very helpful delivery men

Very helpful delivery men. Arrived on time a day after it was ordered.

Helpful?
SM-K
SM-K
1 reviews
4 months ago
5 out of 5 stars

Arrived in the window given

Arrived in the window given Updates by driver

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Brilliant service

Brilliant service

Helpful?
Leona
Leona
1 reviews
4 months ago
5 out of 5 stars

On time and fantastic communication

On time and fantastic communication

Helpful?
RICHARD
RICHARD
1 reviews
4 months ago
5 out of 5 stars

On time and kept us informed all the way

On time and kept us informed all the way

Helpful?
Lesley Green
Lesley Green
1 reviews
4 months ago
5 out of 5 stars

Try helpful guys

Try helpful guys

Helpful?
4 months ago
5 out of 5 stars

Great service

I was kept updated as to when my delivery was due and when it arrived Mark and Kevin from Promt Transit were very professional and a credit to your company

Helpful?
4 months ago
5 out of 5 stars

Good communication,Delivery men were…

Good communication,Delivery men were friendly and courteous.As I am a female pensioner I appreciate any help and I found everything was done professionally.Thank you.

Helpful?
customer
customer
1 reviews
4 months ago
2 out of 5 stars

They were early

They were early, which was ok as I was able to get to the house. The delivery drivers could barely talk to me, verging on rude. The job was done

Helpful?
Ann Wallace
Ann Wallace
1 reviews
4 months ago
5 out of 5 stars

The boys were very professional and…

The boys were very professional and helpful

Helpful?
Rebecca
Rebecca
1 reviews
4 months ago
5 out of 5 stars

Updated on the time for delivery

I was kept well informed when my items were being delivered. Really helpful delivery people.

Helpful?
S Smith
S Smith
1 reviews
4 months ago
5 out of 5 stars

Really nice men great service nothing…

Really nice men great service nothing was too much trouble. Excellent service

Helpful?
Tracey
Tracey
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent delivery service. The 2 gentlemen were extremely helpful, polite and very considerate. They are a credit to your company. I would highly recommend this delivery service.

Helpful?
Ana Lebres
Ana Lebres
1 reviews
4 months ago
5 out of 5 stars

Timely and Efficient

Kind gentleman. Timely and efficient. No complaints whatsoever!

Helpful?
4 months ago
5 out of 5 stars

Brilliant service

Brilliant service. The guys who delivered my TV could not have been more helpful. Highly recommended company.

Helpful?
John Graham
John Graham
1 reviews
4 months ago
3 out of 5 stars

Tv was on its end not upright when…

Tv was on its end not upright when truck doors were opened. States clearly on e Mail to keep upright. Delivery guys were nice and helpful.

Helpful?
Adrian H
Adrian H
1 reviews
4 months ago
5 out of 5 stars

Arrived on time and delivery guys were…

Arrived on time and delivery guys were efficient and friendly

Helpful?
4 months ago
3 out of 5 stars

Didn't follow what I told them

Didn't follow what I told them tried to deliver £500 tool box to a car showroom floor after I told them it was for the service department round the back

Helpful?

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