customerc.ashton
1 reviews
4 months ago
We could track driver.sky TV delivery
We could track driver. Contact re delivery was good
Helpful?
AIT Home Delivery UK Ltd
TrustScore
4.6
Excellent
853
47
23
15
61
999 reviews in total
Review summary
AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
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POPULAR
On time
On time, quick, careful and professional. Cleared up all packaging.
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0
🔥 High engagement
POPULAR
Brilliant Service
Prior notification, on time delivery, very helpful respectful delivery persons
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0
🔥 High engagement
POPULAR
Great personalised delivery
Great personalised delivery, great communication.
0
0
🔥 High engagement
POPULAR
Excellent customer service and great…
Excellent customer service and great staff.
0
0
🔥 High engagement
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COLIN
1 reviews
4 months ago
They were on time and polite
They were on time and polite
Helpful?
Debbie Costen
1 reviews
4 months ago
One driver not friendly a little rude
One driver really polite, other driver (one leading trying to do the wall mount) dismissive and a little rude. Not a friendly man at all and wasn't able to do the wall mount either.
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Stacey Deans
1 reviews
4 months ago
Kept well informed of my delivery
Kept well informed of my delivery, emails and texts updates, call on day of delivery to make sure I was in and even delivered early. Perfect thank you
Helpful?
Gordon Mays
1 reviews
4 months ago
Excellent Experience
The driver gave me a call advising me on estimated delivery time which was spot on. Polite and efficient and no problems.
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Justin Hammond
1 reviews
4 months ago
Excellent communication from delivery…
Excellent communication from delivery guys. Very friendly and helpful.
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Jessica Martel
1 reviews
4 months ago
Bulky mattress carefully delivered
The heavy mattress was carefully unwrapped and taken up to the bedroom up a tight, winding cottage staircase. No complaining about the remote location, uneven driveway or tight working area. The couple were concerned only that the walls were not marked. Excellent service, regular communication and a friendly delivery and collection service.
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HLC
1 reviews
4 months ago
Great service
Really friendly and called before they were due to come. And were still out delivering during the storm! 10/10
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Ken Rivers
1 reviews
4 months ago
The 2 guys delivering my item were…
The 2 guys delivering my item were pleasant, on time and offered to carry it to where it was required.
Helpful?
Elizabeth Craig
1 reviews
4 months ago
Good service
Delivered on time
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Kathy Morris
1 reviews
4 months ago
Such friendly customer service
Such friendly customer service
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Kirsty
1 reviews
4 months ago
Excellent service
The communication on delivery was excellent and the delivery guys were so friendly And professional
Helpful?
Anne Cooper
1 reviews
4 months ago
Polite and Careful
Would have been 5 but over an hour late. Once here exercised care and were very polite.
Helpful?
Ronnie Walsh
1 reviews
4 months ago
Pergola Delivery
Delivery turned up on time. Both lads very polite and placed large heavy boxes in the appropriate area.
Helpful?
Mr Anastas Anastasov
1 reviews
4 months ago
Good job!!!
Good job Delivery was scheduled and my 65” tv comes on the time in scheduled 2 hour window! My tv was carried by two guys who was nice! There is nothing to complain!!!! Good job!
Helpful?
Parnelle
1 reviews
4 months ago
I was kept well informed on when my…
I was kept well informed on when my delivery was accepted,with an easy app and the item was delivered straight to my room.
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Jacqueline Nichole
1 reviews
4 months ago
Straightforward delivery .
Straightforward delivery .. helpful lifting item into doorway .. very polite came on time.very happy with hallway unit 2nd one perchased looks great ..
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Mr Richard Dowdeswell
1 reviews
4 months ago
Quick delivery within the time window…
Quick delivery within the time window given. Friendly, capable staff.
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Andrew Kerr
1 reviews
4 months ago
Customer service issue
The 2 guys that made the delivery were absolutely brilliant. As I wanted the treadmill leaving somewhere other than inside my house they had to get permission from their customer service representative. I spoke to her and she was both rude and ignorant on the phone. The delivery guys left after apologising for her attitude, something they should not have had to do. Hence the 4 stars
Helpful?
John Timlin
1 reviews
4 months ago
Great thanks
Great thanks , well done
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