AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

Efficient service

Efficient service, kept informed, delivered on time and with care.

Helpful?
Bob Clark
Bob Clark
1 reviews
4 months ago
5 out of 5 stars

My delivery experience

Your men were on time and put my delivery in my kitchen for me and were very polite and helpful couldn’t be more pleased

Helpful?
Uisdean Ross
Uisdean Ross
1 reviews
4 months ago
5 out of 5 stars

On time no problems

On time no problems

Helpful?
4 months ago
5 out of 5 stars

Great

Grest comms, on time, friendly and product was really good.

Helpful?
Philip
Philip
1 reviews
4 months ago
5 out of 5 stars

Was not expecting delivery to come as…

Was not expecting delivery to come as due to storm Floris . So much trees down everywhere but was giving 5.15pm to 7.15pm slot and it arrived around 7.40ish. I spoken to the guys and ask how the roads are with tree and the reply was bad! which I knew . But I was greatly impressed how they made it . So big thumbs up and I was there last 3rd stop on the day . So as I was not expecting it, and it came and the gentleman where spot on . Would definitely highly recommend 🙂

Helpful?
4 months ago
5 out of 5 stars

Called by the driver at the scheduled…

Called by the driver at the scheduled delivery window to establish I was home. Post delivery he insisted taking a picture to establish the product was in good condition. He was polite.

Helpful?
customer
customer
1 reviews
4 months ago
2 out of 5 stars

No phone call to the number I gave out

No phone call to the number I gave out

Helpful?
Anita
Anita
1 reviews
4 months ago
5 out of 5 stars

brilliant service.

I was kept informed throughout the journey about the distance and arrival time. They bought the TV straight into the dining room where I asked them to put it and left immediately great service.

Helpful?
Andy Grimes
Andy Grimes
1 reviews
4 months ago
5 out of 5 stars

We were kept informed and updated…

We were kept informed and updated through the whole process and even received a call to let us know the delivery team were 15-20 minutes away. The two delivery people we very polite and very helpful. All in all a credit to your organsation

Helpful?
RJ
RJ
1 reviews
4 months ago
5 out of 5 stars

These drivers went above and beyond for…

These drivers went above and beyond for me. Could not have asked for more. Thank you!

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

I am very satisfied

I am very satisfied

Helpful?
Customer
Customer
1 reviews
4 months ago
5 out of 5 stars

On time and helpful staff

On time and helpful staff. All good.

Helpful?
4 months ago
5 out of 5 stars

Good communication

Good communication. Delivered on time. Pleasant, efficient delivery men.

Helpful?
ziggypop
ziggypop
1 reviews
4 months ago
5 out of 5 stars

Great courier company from start to…

Great courier company from start to finish. Slight issue very expensive for a one man delivery

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Delivered on time

Delivered on time, rang in advance and placed item where i wanted it

Helpful?
4 months ago
5 out of 5 stars

Very attentive and professional

Very attentive and professional Hardworking Thank you for your service

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

The delivery personnel did his job…

The delivery personnel did his job well. The only concern was the packing, as one component was popping out from the box. This has nothing to do with the delivery guy, but with the packing or the company.

Helpful?
amanda aves
amanda aves
1 reviews
4 months ago
5 out of 5 stars

Delivered with care

Communication was excellent, I was given names and phone number of my delivery man . My delivery was about an hour late but I was informed of this and actually sort of expected it as I was delivery number 19 out of 20 . My house is difficult to find as sat nav just sends you the wrong way so when they rang to say they were 10mins away I explained in full the correct directions and they then found me easily . They were very polite and careful with my parcel and carried it into the house for me so very happy with the delivery

Helpful?
4 months ago
5 out of 5 stars

Just did what they should have…

Just did what they should have efficiently and politely.

Helpful?

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