AIT Home Delivery UK Ltd

4.617617617617618 out of 5 stars
4.6
Excellent999 reviews

TrustScore

4.6
4.617617617617618 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
47
3 out of 5 stars
23
2 out of 5 stars
15
1 out of 5 stars
61
999 reviews in total

Review summary

AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

On time

On time, quick, careful and professional. Cleared up all packaging.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Brilliant Service

Prior notification, on time delivery, very helpful respectful delivery persons

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great personalised delivery

Great personalised delivery, great communication.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and great…

Excellent customer service and great staff.

0
0
🔥 High engagement

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Customer
Customer
1 reviews
4 months ago
5 out of 5 stars

Being pregnant he carried it into the…

Being pregnant he carried it into the passage way for me Thankyou!

Helpful?
Todd bignell
Todd bignell
1 reviews
4 months ago
5 out of 5 stars

Fast quick no hassle

Fast quick no hassle

Helpful?
4 months ago
5 out of 5 stars

I like the way they inform the customer…

I like the way they inform the customer about a time frame and when they would be delivering. Also the call on day of delivery was good as it gave me time to put my dogs out of the way

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Late, but clear updates and professional delivery

While the delivery was about 2 hours late, I did receive email notification that clearly confirmed they were still coming and next steps if I was unable to be there for the new delivery time. Thankfully I was available and the two men managed to carry a very large and heavy couch (two giant pieces!) up the one flight of stairs and in the flat quickly and without any issue. They were very professional

Helpful?
John E
John E
1 reviews
4 months ago
5 out of 5 stars

You delivered my parcel

You delivered my parcel

Helpful?
Paul Weir
Paul Weir
1 reviews
4 months ago
5 out of 5 stars

Recommended service

Great communication from delivery team, perfect in every way.

Helpful?
LYNNE HOBBS
LYNNE HOBBS
1 reviews
4 months ago
5 out of 5 stars

It came on time.

It came on time.. the delivery driver was polite and conscientious and took away my old mattress. I'd recommend them

Helpful?
4 months ago
4 out of 5 stars

On time

On time, and polite

Helpful?
4 months ago
5 out of 5 stars

I was overwhelmed by the service,the…

I was overwhelmed by the service,the delivery time and the product itself,an easy assembly with all the kit provided and easy assembling instructions.

Helpful?
Samuel
Samuel
1 reviews
4 months ago
5 out of 5 stars

Very good delivery!.

Very good delivery!. Driver and his mate were extremely helpful contacting me beforehand and lifting beds into house.

Helpful?
Danny Young
Danny Young
1 reviews
4 months ago
5 out of 5 stars

Good communication to advise delivery…

Good communication to advise delivery times

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Above and Beyond delivery service provided for…

Excellent delivery service provided for a big Fridge/Freezer. The team went above and beyond spending more time than they probably should have to help get it in place in the house. A big thanks to them!

Helpful?
Katie Farmery
Katie Farmery
1 reviews
4 months ago
5 out of 5 stars

Delivery earlier than expected

Delivery earlier than expected. Drivers very polite and carried box round the back of property for me.

Helpful?
4 months ago
5 out of 5 stars

From start to finish the guys were…

From start to finish the guys were brilliant and very helpful, careful and pleasant. Thanks so much guys.

Helpful?
Paul
Paul
1 reviews
4 months ago
5 out of 5 stars

Great service Called before delivery…

Great service Called before delivery Nice guys

Helpful?
4 months ago
5 out of 5 stars

Great

Yes, I was very pleased. Keep me updated where my package was delivered it into the house very pleased. Thank you.

Helpful?
Michael  Reid
Michael Reid
1 reviews
4 months ago
5 out of 5 stars

Easy delivery and all manner personal

Easy delivery and all manner personal

Helpful?
4 months ago
5 out of 5 stars

Brilliant so helpful and friendly

Brilliant so helpful and friendly

Helpful?
Vicky
Vicky
1 reviews
4 months ago
5 out of 5 stars

Brilliant and friendly

Brilliant and friendly, nothing was to much

Helpful?
Andy H
Andy H
1 reviews
4 months ago
5 out of 5 stars

Excellent delivery....

A two person delivery that was efficiently carried out. Two phone calls from the team 1 hour and 30 mins out. I'm sure they'd had a tough day but they still managed to smile and were very polite.

Helpful?

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