Tom McHugh
1 reviews
4 months ago
All good delivery
All good delivery
Helpful?
AIT Home Delivery UK Ltd
TrustScore
4.6
Excellent
853
47
23
15
61
999 reviews in total
Review summary
AIT Home Delivery UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
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POPULAR
On time
On time, quick, careful and professional. Cleared up all packaging.
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0
🔥 High engagement
POPULAR
Brilliant Service
Prior notification, on time delivery, very helpful respectful delivery persons
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0
🔥 High engagement
POPULAR
Great personalised delivery
Great personalised delivery, great communication.
0
0
🔥 High engagement
POPULAR
Excellent customer service and great…
Excellent customer service and great staff.
0
0
🔥 High engagement
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Lee Carmichael
1 reviews
4 months ago
Great delivery service
Great delivery service Kept with updated with emails and texts And give you a time slot for delivery
Helpful?
Ann Kane
1 reviews
4 months ago
Phoned me before delivery so I could be…
Phoned me before delivery so I could be home. Placed the large package where I wanted it and 2 very pleasant delivery men.
Helpful?
Peter Pritchard
1 reviews
4 months ago
The delivery team advised a time slot
The delivery team advised a time slot. They called when half hour away. They were professional polite and friendly. They treated our property with respect.
Helpful?
sarah hill
1 reviews
4 months ago
Great service kept me informed all…
Great service kept me informed all throughout process,driver was very helpful and professional
Helpful?
customer
1 reviews
4 months ago
Excellent service
Excellent service
Helpful?
customer
1 reviews
4 months ago
Helpful and friendly service
Helpful and friendly service
Helpful?
Ahmad Fahim
1 reviews
4 months ago
Not a good experiences
The company initially emailed to let me know the delivery will be fixed once they confirmed with me but then they just send a message to let me know the times set. I called to request change to delivery time or date they told me there will be £50 charge for that. Worst even they said they will give me 30 to 60 minutes notice before arriving but they arrived at home more than 2 hours before the set time and insisted that if i am not home in 5 minutes they would leave. Stressful experience.
Helpful?
Susan - Paignton
1 reviews
4 months ago
The delivery man was brilliant!
The delivery man was brilliant!
Helpful?
customer
1 reviews
4 months ago
On time couldn’t be more helpful
On time couldn’t be more helpful
Helpful?
Matthew Gouws
1 reviews
4 months ago
Very good overall
Good comms, both automatic emails and telephone from driver. Driver was helpful and friendly. Good stuff.
Helpful?
Jean Smith
1 reviews
4 months ago
Delivery men were excellent
Delivery men were excellent, very polite took mattress upstairs, unpacked and put on bed frame for me, they also removed all packaging, 1sdt class service
Helpful?
Ruth m
1 reviews
4 months ago
Disliked the fact that I was given a…
Disliked the fact that I was given a date for delivery and then it was changed on the day. I could of taken a day off work and wasted a day's holiday Otherwise fine
Helpful?
Michiel
1 reviews
4 months ago
Quick and reliable delivery.
Quick and reliable delivery. Great communication
Helpful?
Bukky Ologun
1 reviews
4 months ago
They were great 👍
They were great 👍
Helpful?
David natt
1 reviews
4 months ago
A bit heavy handed with the bed
A bit heavy handed with the bed
Helpful?
Mrs Julia Padgett
1 reviews
4 months ago
Excellent communication and tracking
Excellent communication and tracking. Delivery guys were super helpful, prompt and polite. Thanks!
Helpful?
Alan Dodds
1 reviews
4 months ago
2 man delivery refused to take to…
2 man delivery refused to take to upstairs room left it in the downstairs hallway had to struggle myself to try and get them upstairs tried to say it was to heavy but was less than half the weight for 2 man delivery
Helpful?
john oliver
1 reviews
4 months ago
On time delivery and very helpful guys…
On time delivery and very helpful guys who were happy to place the heavy items exactly where I wanted them.
Helpful?
Customer
1 reviews
4 months ago
On time good service
On time good service
Helpful?
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