Review summary

Actiph Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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ME
Great taste! Full of Energy

Great taste, clean, fresh, very smooth, evaporates off my tongue. Having experienced drinking 12 glass bottles I was surprised how easily I drank them, within just a few days, usually I struggle to drink this much water. I'm currently waiting for my next delivery to arrive! 12 bottles every 2 weeks!....Since I ran out I've noticed my energy levels drop this week! So I'll be really interested to see if they pick up again when I'm back on it!...Hopefully my deliveries will be consistent I'd also be interested to know who owns Shropshire Water and the surrounding local land. It's for this reason I avoid Buxton water!

Beware of the added minerals

Tastes fine but after drinking one can a day for about a week, which didn’t do anything for reflux in a short space of time, but did do something for my bowels! If you are sensitive to added minerals then this isn’t for you. Magnesium can make do this to me but thought was low enough in the water not to effect me, but it has. I will still drink just maybe one or two cans a week but won’t be buying again when I finish my current stock.

B
Decent taste but sports passes are trash

Water tastes fine - am part way through 48 bottles - very drinkable and tentatively helping my acid reflux. Is it better than an antacid tablet? Jury’s out. Sports passes are rubbish though mainly taster sessions that you’d typically get for free anyway and very limited options - but you only find this out after you’ve made the purchase, of course.

MS
I ordered this as their Instagram…

I ordered this as their Instagram advert quotes "no heartburn, no reflux" So I've been drinking this constantly ordering a box of 24. And have experienced no improvement at all of my acid reflux sadly. Taste is fine so I've been able to get through it but I've just paid £20 for water that tastes as good as my tap (which is filtered) and no other benefits. So I feel a bit stupid falling for the social media marketing.

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All reviews

292 total • Write a review

Showing 31 - 40 of 288 reviews
AA
3 out of 5 stars

ugly subscription order price hike

was ordering via Amazon for a few months via subscription was happy with the price i was getting for fortnight delivery till i found out my last order jacked the price up a 3rd so from £9.90 per case to £14.38 per case essentially wiped out the savings I'd made and I had to cancel the order, the price is just not sustainable for 12 600ml the Price of this product is purely a monopoly pricing issue because NO other products on the market are selling ionized water and this trend really needs to change.

Date of experience: July 4, 2023

SP
5 out of 5 stars

Excellence

Great timing, fast, professional , right product no any damages

Date of experience: June 22, 2023

AP
5 out of 5 stars

Stolen delivery immediately replaced

My pqckage was stolen by the driver (he declared to have delivered without having proof of it, and perhaps on a day where I was at home and didnt receive anything), your customer service immediately arranged another shipment which I received the day after (today). Brilliant experience from ActiPH. Thumbs down for DPD but its not your fault.

Date of experience: June 21, 2023

J
5 out of 5 stars

Everything from delivery to emailing…

Everything from delivery to emailing the company is flawless, the water itself is so nice to drink.

Date of experience: June 21, 2023

KB
5 out of 5 stars

Amazing speedy service!

Amazing speedy service!

Date of experience: June 21, 2023

SP
5 out of 5 stars

Fast efficient service as always.

Fast efficient service as always.

Date of experience: June 9, 2023

PW
5 out of 5 stars

Good product and pleasing delivery…

Good product and pleasing delivery times.

Date of experience: June 8, 2023

rr
5 out of 5 stars

Superb quality service

Superb quality service

Date of experience: June 7, 2023

KB
5 out of 5 stars

Great experience with a very helpful

Great experience with a very helpful team. Looking forward to working with Actiph further.

Date of experience: June 7, 2023

EA
1 out of 5 stars

Do not trust this company to take money…

Do not trust this company to take money out of your account on a subscription service, you point blank do not receive your goods and the customer service is shocking unless you are willing to chase them up repeatedly for weeks you will not get your deliveries. It’s a shame because it’s actually a great product but the service and trustworthiness of the company is very poor, I do not recommend.

Date of experience: June 2, 2023

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