Review summary

Above9 Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Ace was very attentive

Ace was very attentive and patient with my flight wishes. After many days, we found the right solution. Thank you petra

b
very helpful and good price

very helpful and good price

Saved thousands of dollars!

Haven't used a travel service for many years... taking a trip to Bali next spring. Martin was able to secure great business class tickets for thousands less than I was finding online. Great service!

Chris was so helpful and nothing was…

Chris was so helpful and nothing was too much trouble for him. I can’t recommend them highly enough.

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All reviews

847 total • Write a review

Showing 11 - 20 of 843 reviews
PL
3 out of 5 stars

Booking tickets

Our travel consultant was very communicative and helpful in getting us good prices on tickets. However, appears the consultant isn’t the one booking tickets, they have a back office team that do all the final bookings. Example. We received our flight itinerary and all looked good. Luckily I was a member of one the airlines and checked my flights on their web site and found I was booked on a later flight vs. my itinerary. If I had not doubled checked we would have gone out to the air 12 hours early. Fortunately they corrected the mistake and we now have a good flights.

Date of experience: June 28, 2025

SB
5 out of 5 stars

Mark Terrel found us Business Class…

Mark Terrel found us Business Class fares from LAX to Capetown at a price thousands less that we found on websites. He was patient and thorough, very mindful of our time and budget. He worked very hard for 2 days. We recommend him and Above 9 for your trips.

Date of experience: June 27, 2025

DS
5 out of 5 stars

MR ENZO IS VERY PROFESSIONAL AND…

MR ENZO IS VERY PROFESSIONAL AND PATIENT PERSON . HE DID HIS JOB VERY NICE. THANKS A LOT FROM OUR GROUP OF8 PEOPLE.

Date of experience: June 26, 2025

C
5 out of 5 stars

The agent was so helpful

Robert was helpful and called to change my seats a week later when I realized my window seat had a person next to me in business class. He and his supervisor were helpful in arranging lodging for my arrival in the middle of the night.

Date of experience: June 26, 2025

GS
5 out of 5 stars

Ali is great we have counted ton him…

Ali is great we have counted ton him for years and recommend him to all our friends.

Date of experience: June 23, 2025

PM
4 out of 5 stars

Enzo was great

Enzo was polite, professional and genuinely concerned about meeting my requirements. He was extremely responsive which is a rarity in the airline industry.

Date of experience: June 21, 2025

J
5 out of 5 stars

Fred was great getting me options.

Fred was great getting me options.

Date of experience: June 21, 2025

P
5 out of 5 stars

Layla is a great agent!

Layla was my agent. She went above and beyond, ensuring all my requirements were met, such as my preferred airline and best price.

Date of experience: June 20, 2025

S
5 out of 5 stars

Great rate and support when things go wrong

Our friends use Above9 for their travels to Europe all the time. We used them for a trip to Madagascar. Silvester was very helpful in getting us the best rates. Then a week before travel, several flights were cancelled. He went above and beyond working on his vacation to help resolve the flight problems to our satisfaction.

Date of experience: June 19, 2025

RL
5 out of 5 stars

Thank you Joe.

Joe was extremely helpful in helping me with my plane tickets. He was able to get what I need in a timely basis even though I had changed my plans several times. He also got me a very good price.

Date of experience: June 19, 2025

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