VI
Vietnam Airlines
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Today flew back from SGN to Da Lat and…
Today flew back from SGN to Da Lat and could not get the health declaration App to complete. Well you have to complete the health certificate on the app before you can print your boarding pass at the airport. Long story short I asked for assistance and the VN Agent at the airport said he couldn’t help me and for me to call the Vietnamese government. Absolutely unacceptable response. Found what seemed to be a supervisor and he fixed immediately. VN I fly almost 2 to 3 Times a month but this Vietnam airlines agent not worthy of his position and should not be dealing with the general public.