DriveTime Car Sales
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Terribly disappointed and unsatisfied
Terribly disappointed and unsatisfied! I drove with family, hours away with the EXPECTATION AND DECEIT of thinking I was reserved and prepared and ready to come home in the vehicle, come to the point I get there and the car is gone and the attitude of the staff and the Manager herself Nicole Vaughan as the rest of this drive time location team treated us me like a fly on a wall with zero sympathy, there was numerous amount of excuses and attitude given towards my aunt. Not only was gas wasted but time as well. I do not appreciate that as this causes distress on a person which is detrimental to mental health etc. Drive time could have been someone’s first point of contact and that’s the way they leave a person who took time to travel on a “done deal” as a “Manager” “Cooperation” you never leave a customer or potential client in such ways and behavior, there was no remorse. No apology. You literally could tell that I was being treated a certain way. I do believe out of some sort of retaliation. I hope no one else has to experience these things and if you have I now see what others have said to be correct.