Changelly
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Successful trades until KYC nightmare…please be careful with Changelly.
I am here to share my story with Changelly, a very painful experience. As an OTC trader I used changelly in the past to perform swaps and I’ve done over 50 swaps successfully before this and always used same wallet for the swap. Two weeks ago I did a swap of USDT (erc20) - BTC which my USDT was successfully sent from my end but BTC was not delivered by Changelly and I quickly see my transaction was on HOLD. I performed the required KYC and submitted SOF which is source of funds. Still I started getting same generic responses or totally ignored by Changelly. These were customers funds that was held and I faced severe blow to my business as this continued for two weeks until I submitted a report to StealthHash.io, after I reported Changelly contacted me and issued my a refund. The experience was traumatic and for this reason I am issuing DWC when performing swaps with Changelly. 1 star for me even lower!!