The Coffee Bean & Tea Leaf
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Efficient and courteous Nadhiyah
Mid Valley - I wanted to order a birthday cake (Straits) for Saturday , 1/7 but it being a public holiday (29/6) and the bakery was closed, Nadhiyah (not sure how to spell her name), the Asst Manager told me she would contact me the next day to update if my order was possible. Based on my past experiences with other cafes, I would have to call them to check my order but Nadhiyah, true to her word, contacted me to confirm my order. When I went to collect the cake, the place was buzzing with customers, but still she was very polite and efficiently passed me the cake. Two days later, I went for a drink and she recognized me and asked how the cake was. It was truly a delight to see how her PR skills were so genuinely displayed. I would appreciate the management forward my comments to her and at the same time, give her a word of praise. Hard working and courteous staff deserved to be complimented especially by their employers. Thank you.