Joanna Spencer

Reviews by Joanna Spencer

KI

KIA

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Oct 7, 2019

Terrible customer service

Had a Kia Sportage for years, love the car but Kia customer service are a nightmare, still have a complaint pending with them with regards to a repair that was done under warranty washer jets and they failed again within 7 months!!!! Have asked for a manager to contact me as I was not happy with the reply that I received, 6 emails later still waiting, every time they reply I get promised a reply and never happens. Kia customer service you need to sort yourselves out if you can't do your job properly, then employ people that can, it's the customer that keep your company running buying cars, would I buy another one NO

SK

Sky Insurance - Temporary Car Insurance Compared

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Sep 25, 2015

First Time Insurance

I rung this company who offered me a policy for my daughter who is a learner driver, the policy covers provisional insurance but once she passes, the insurance fee doesnot change, ie so we pay a one off insurance fee which covers her from provisional to full, also she builds up her no claims bonus. Car has to be fitted with a black box but with no restrictions, I spoke to Nick really helpful, always called me back when I asked, no waiting for ages to be put through when I first called, really impressed, policy is underwritten by Aviva. After making lots of phone calls this is the only policy I found that offers the above.