VE
Veeno
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Disappointing
Purchased a selection of meats and cheese and some wine to celebrate our anniversary. Nothing arrived during shipping timescales and then an email arrived saying my order had been refunded with no explanation why. When I queried this via email I was told they no longer ship food products via parcel force… why are the food products on your ‘online shop’ if they can’t be shipped? Confusing. I fed this back via email and haven’t even had a response from the customer service team. A very different experience compared with our in-store one in Edinburgh. I won’t be trying to order from the online store again.