VinatisUK
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12 days to deliver
Made an order which was shipped the next day. At the time of shipping I had no idea the shipment would be coming from France! For the next 10 days there was absolute silence I began to panick as to whether the shipment would make it before Xmas. So I emailed customer service twice but received the standard response of 10-14 days plus an order tracking no for Chronopost & DPD. But at this point the tracking no divulged no information whatsoever. Then on the 10th day I suddenly received an email that the shipment would be delivered the next day. Apparently it took 10 days to clear customs & during this time period there is no news as to the whereabouts of the shipment. But once cleared customs, the order tracking no then spews out all the tracking info. The shipment was delivered promptly the next day as promised & fortunately, before Xmas.