Warner Leisure Hotels
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Thoresby Hall
We're just back from a thoroughly enjoyable 2 nights at Thoresby Hall. The Hall and grounds are stunning with lots of outdoor areas overlooking gorgeous views. Our room was large, beautifully decorated clean and comfortable with a huge bed. We paid for a patio which was a lovely little private suntrap. The spa and pool were so relaxing. We had a treatment and our staff member, Aimee was very good, with excellent customer service. Generally the food was plentiful and enjoyable, we enjoyed the Sherwood restaurant most. However, we were disappointed by our meal in Brasserie 32, which was not nicely presented or particularly tasty. Equally SOME of the staff left alot to be desired in terms of customer service and training, it almost seemed like we were an inconvenience. SOME staff were really good, an older chap from Scotland servicing the front outdoor area was very attentive and pleasant. The entertainment on both evenings was really enjoyable and of good quality, the entertainment staff worked hard, especially one young man (beautifully spoken) who never stopped! On the whole, we thought the weekend was good value for money and were quite shocked by the negative reviews.