JA
Japan Airlines
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9/11
9/11 DON’T BOOK JAL AIRLINES! JAL are unreliable and untrustworthy! I booked Melbourne to Tokyo 6 months ago. Now for the second time l have had my flight changed. Not due to a flight cancellation by JAL but because they have resold my seat for more and more money! For JAL it’s all about Yen, no customer service support! I have now been on the phone to JAL for the second time for an hour with only a , Thank you for waiting. We are very sorry. All our lines are very busy. It should say DONT BOTHER NOT SORRY NO-ONE ANSWERING THE PHONES!